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62673
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Home Office more like this
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WrittenParliamentaryQuestion
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answer
unstar this property answer text <p> </p><p>Please see the table below detailing the use and purpose of non geographic <br>numbers, 0843, 0844 and 0845. These figures are taken directly from BT's call <br>reporting system.</p><p> </p><p>Home Office</p><p> </p><table><tbody><tr><td><p>Prefix</p></td><td><p>Number of lines / service</p></td><td><p>Inbound calls in last 12 months*</p></td><td><p>Alternative BT Local Rate No?</p></td></tr><tr><td><p>0843</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td><p>0844</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td rowspan="3"><p>0845</p></td><td><p>Nationality Contact Centre / European Enquiry Line</p></td><td><p>362,582</p></td><td><p>Migrated to 0300 March 2014</p></td></tr><tr><td><p>Asylum Support Line</p></td><td><p>46,294</p></td><td><p>Migrated to 0300 March 2014</p></td></tr><tr><td><p>MPs Enquiry Line</p></td><td><p>18,441</p></td><td><p>No</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>*Note:on 7 March 2014 the Nationality Contact Centre/European Enquiry Line and the Asylum Support Line both migrated from 0845 to the 0300 prefix with calls charged the same as calls to 01/02. The above volumes for those lines therefore are from June 2013 to March 2014</p><p> </p><p>HM Passport Office</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Prefix</p></td><td><p>Number of lines / service</p></td><td><p>Inbound calls in last 12 months</p></td><td><p>Alternative BT Local Rate No?</p></td></tr><tr><td><p>0843</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td><p>0844</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td rowspan="2"><p> </p><p>0845</p></td><td><p>Customer Letters</p></td><td><p>325,452</p></td><td><p>0300 number available</p></td></tr><tr><td><p>Passport verification services (PVS)</p><p>(a Business to Business Service)</p></td><td><p>50,644</p></td><td><p>No</p></td></tr></tbody></table><p> </p><p> </p><p> </p>
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4076
unstar this property label Biography information for Valerie Vaz more like this