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57848

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what proportion of passport applications have been dealt with within the target timescale in each of the last 12 months.
tabling member constituency	Kilmarnock and Loudoun
tabling member printed	Cathy Jamieson
uin	198919
answer	answer is ministerial correction date of answer 03/07/2014 answer text <p>Expected service standards for passport applications are given at <br>www.gov.uk.<br><br>Information in respect of the Member's constituency is not available and the <br>cost of collating it would be disproportionate.<br><br>The table below shows the proportions of UK passport applications in each of <br>the last 12 months which have been processed within the published service <br>standards.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p><strong>2013</strong></p></td><td><p>% straightforward applications processed within the published timescales</p></td><td><p>% non-straightforward applications processed within the published timescales</p></td></tr><tr><td><p>June</p></td><td><p>100%</p></td><td><p>97.8%</p></td></tr><tr><td><p>July</p></td><td><p>100%</p></td><td><p>96.9%</p></td></tr><tr><td><p>August</p></td><td><p>100%</p></td><td><p>96.4%</p></td></tr><tr><td><p>September</p></td><td><p>100%</p></td><td><p>96.0%</p></td></tr><tr><td><p>October</p></td><td><p>100%</p></td><td><p>95.9%</p></td></tr><tr><td><p>November</p></td><td><p>99.99%</p></td><td><p>96.5%</p></td></tr><tr><td><p>December</p></td><td><p>99.99%</p></td><td><p>96.3%</p></td></tr><tr><td><p><strong>2014</strong></p></td><td> </td><td> </td></tr><tr><td><p>January</p></td><td><p>99.99%</p></td><td><p>96.8%</p></td></tr><tr><td><p>February</p></td><td><p>99.98%</p></td><td><p>98.1%</p></td></tr><tr><td><p>March</p></td><td><p>99.95%</p></td><td><p>96.8%</p></td></tr><tr><td><p>April</p></td><td><p>98.59%</p></td><td><p>99.6%</p></td></tr><tr><td><p>May</p></td><td><p>92.26%</p></td><td><p>93.9%</p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:18:34 answering member 1530 label Biography information for James Brokenshire previous answer version 67 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	4011 label Biography information for Cathy Jamieson

57849

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Kilmarnock
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many applications for passports have been made by residents in Kilmarnock and Loudoun in each of the last 12 months.
tabling member constituency	Kilmarnock and Loudoun
tabling member printed	Cathy Jamieson
uin	198916
answer	answer is ministerial correction date of answer 03/07/2014 answer text <p>Expected service standards for passport applications are given at <br>www.gov.uk.<br><br>Information in respect of the Member's constituency is not available and the <br>cost of collating it would be disproportionate.<br><br>The table below shows the proportions of UK passport applications in each of <br>the last 12 months which have been processed within the published service <br>standards.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p><strong>2013</strong></p></td><td><p>% straightforward applications processed within the published timescales</p></td><td><p>% non-straightforward applications processed within the published timescales</p></td></tr><tr><td><p>June</p></td><td><p>100%</p></td><td><p>97.8%</p></td></tr><tr><td><p>July</p></td><td><p>100%</p></td><td><p>96.9%</p></td></tr><tr><td><p>August</p></td><td><p>100%</p></td><td><p>96.4%</p></td></tr><tr><td><p>September</p></td><td><p>100%</p></td><td><p>96.0%</p></td></tr><tr><td><p>October</p></td><td><p>100%</p></td><td><p>95.9%</p></td></tr><tr><td><p>November</p></td><td><p>99.99%</p></td><td><p>96.5%</p></td></tr><tr><td><p>December</p></td><td><p>99.99%</p></td><td><p>96.3%</p></td></tr><tr><td><p><strong>2014</strong></p></td><td> </td><td> </td></tr><tr><td><p>January</p></td><td><p>99.99%</p></td><td><p>96.8%</p></td></tr><tr><td><p>February</p></td><td><p>99.98%</p></td><td><p>98.1%</p></td></tr><tr><td><p>March</p></td><td><p>99.95%</p></td><td><p>96.8%</p></td></tr><tr><td><p>April</p></td><td><p>98.59%</p></td><td><p>99.6%</p></td></tr><tr><td><p>May</p></td><td><p>92.26%</p></td><td><p>93.9%</p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:16:57 answering member 1530 label Biography information for James Brokenshire previous answer version 66 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	4011 label Biography information for Cathy Jamieson

57850

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the target time is for dealing with passport applications.
tabling member constituency	Kilmarnock and Loudoun
tabling member printed	Cathy Jamieson
uin	198915
answer	answer is ministerial correction date of answer 03/07/2014 answer text <p> </p><p>Expected service standards for passport applications are given at <br>www.gov.uk.<br><br>Information in respect of the Member's constituency is not available and the <br>cost of collating it would be disproportionate.<br><br>The table below shows the proportions of UK passport applications in each of <br>the last 12 months which have been processed within the published service <br>standards.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p><strong>2013</strong></p></td><td><p>% straightforward applications processed within the published timescales</p></td><td><p>% non-straightforward applications processed within the published timescales</p></td></tr><tr><td><p>June</p></td><td><p>100%</p></td><td><p>97.8%</p></td></tr><tr><td><p>July</p></td><td><p>100%</p></td><td><p>96.9%</p></td></tr><tr><td><p>August</p></td><td><p>100%</p></td><td><p>96.4%</p></td></tr><tr><td><p>September</p></td><td><p>100%</p></td><td><p>96.0%</p></td></tr><tr><td><p>October</p></td><td><p>100%</p></td><td><p>95.9%</p></td></tr><tr><td><p>November</p></td><td><p>99.99%</p></td><td><p>96.5%</p></td></tr><tr><td><p>December</p></td><td><p>99.99%</p></td><td><p>96.3%</p></td></tr><tr><td><p><strong>2014</strong></p></td><td> </td><td> </td></tr><tr><td><p>January</p></td><td><p>99.99%</p></td><td><p>96.8%</p></td></tr><tr><td><p>February</p></td><td><p>99.98%</p></td><td><p>98.1%</p></td></tr><tr><td><p>March</p></td><td><p>99.95%</p></td><td><p>96.8%</p></td></tr><tr><td><p>April</p></td><td><p>98.59%</p></td><td><p>99.6%</p></td></tr><tr><td><p>May</p></td><td><p>92.26%</p></td><td><p>93.9%</p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:19:39 answering member 1530 label Biography information for James Brokenshire previous answer version 65 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	4011 label Biography information for Cathy Jamieson

57966

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what total income was received by the Passport Office in fees for (a) fast track and (b) premium service (i) in 2013 and (b) between 1 January and 31 May 2014.
tabling member constituency	Delyn
tabling member printed	Mr David Hanson
uin	198904
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:29 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information. previous answer version 60 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	533 label Biography information for David Hanson

57967

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many passport applications processed by the Passport Office between 1 January and 31 May 2014 which missed the three week target for processing.
tabling member constituency	Delyn
tabling member printed	Mr David Hanson
uin	198906
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:07:30 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198505-198506 table.xlsx title Tables A-D requested information. previous answer version 62 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	533 label Biography information for David Hanson

57968

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many telephone calls were received by the Government's passport helpline (a) in each month of 2013 and (b) between 1 January and 31 May 2014.
tabling member constituency	Delyn
tabling member printed	Mr David Hanson
uin	198903
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:01 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information previous answer version 58 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	533 label Biography information for David Hanson

57969

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many (a) permanent and (b) agency staff were employed by the Passport Office in (i) 2012, (ii) 2013 and (iii) 2014.
tabling member constituency	Delyn
tabling member printed	Mr David Hanson
uin	198905
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:55 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198505-198506 table.xlsx title Tables A-D requested information. previous answer version 61 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	533 label Biography information for David Hanson

57970

registered interest
date	04/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many applications for (a) passport renewal and (b) new passports were received by the Passport Office in each month between (i) 1 January and 31 May 2013 and (ii) 1 January and 31 May 2014.
tabling member constituency	Delyn
tabling member printed	Mr David Hanson
uin	198907
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br />calls were received during the requested periods. <br /><br />Table B shows income received in fees for premium and fast track services. <br /><br />Table C provides information on the number of full time equivalent staff <br />employed by HM passport Office on 31 December for each of the years from 2010 – <br />2013. <br /><br />Table D sets out the number of first time passport applications and the number <br />of passport renewals received during each month between January 2013 and May <br />2014.<br /><br />In the period between 1 January and 31 May 2014, 31,188 straightforward <br />passport applications processed by Her Majesty's Passport Office were not <br />processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:08:00 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ 198907 Table A - D.doc title Tables A-D requested information (Corrected) previous answer version 63 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	533 label Biography information for David Hanson