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1046810
registered interest false more like this
date remove filter
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading HM Courts and Tribunals Service: ICT more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, what steps he is taking to tackle reported ongoing issues of poor connectivity and online disruption at HM Courts and Tribunals Service. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi remove filter
uin 211699 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-01-31more like thismore than 2019-01-31
answer text <p>I would like to apologise to those who were affected by the recent intermittent disruption, which was caused by an infrastructure failure in our supplier’s data centre. Services continued to operate, and court hearings continued, but I know how frustrating this was for anyone affected.</p><p>We have been working continuously with our suppliers and connectivity has been restored across the Ministry of Justice estate. The Ministry of Justice Permanent Secretary and Chief Executive for HM Courts and Tribunals Service met with the Chief Executive of Atos UK &amp; Ireland to understand what went wrong. We are continuing to carefully monitor the situation in case any new issues arise.</p><p>I am very grateful to HM Courts and Tribunals staff who put in place contingency plans to make sure trials went ahead as planned and for staff who have worked tirelessly and around the clock to resolve these issues alongside our suppliers.</p> more like this
answering member constituency South East Cambridgeshire more like this
answering member printed Lucy Frazer more like this
question first answered
less than 2019-01-31T13:46:12.107Zmore like thismore than 2019-01-31T13:46:12.107Z
answering member
4517
label Biography information for Lucy Frazer more like this
previous answer version
97869
answering member constituency South East Cambridgeshire more like this
answering member printed Lucy Frazer more like this
answering member
4517
label Biography information for Lucy Frazer remove filter
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1046811
registered interest false more like this
date remove filter
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading HM Courts and Tribunals Service: ICT more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, how many courts were affected by the reported recent failure of digital infrastructure at HM Courts and Tribunals Service in (a) London, (b) the Midlands (c) North West England, (d) North East England and (e) Wales. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi remove filter
uin 211700 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-01-29more like thismore than 2019-01-29
answer text <p>The recent disruption to IT systems intermittently affected all 362 HMCTS Court and Tribunal sites across England and Wales. Connectivity has been restored across the Ministry of Justice estate.</p><p> </p><p>I want to apologise to those who were affected by the intermittent disruption last week. Services continued to operate, and court hearings continued, but I know how frustrating this was for anyone affected.</p><p> </p><p>I am very grateful to HM Courts and Tribunals staff who put in place contingency plans to make sure trials went ahead as planned and for staff who have worked tirelessly and around the clock to resolve these issues alongside our suppliers.</p><p> </p> more like this
answering member constituency South East Cambridgeshire more like this
answering member printed Lucy Frazer more like this
question first answered
less than 2019-01-29T17:01:56.3Zmore like thismore than 2019-01-29T17:01:56.3Z
answering member
4517
label Biography information for Lucy Frazer more like this
previous answer version
97870
answering member constituency South East Cambridgeshire more like this
answering member printed Lucy Frazer more like this
answering member
4517
label Biography information for Lucy Frazer remove filter
tabling member
3924
label Biography information for Yasmin Qureshi more like this