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<p><ins class="ministerial">(1) The ‘Face Behind the Case’ e-learning is for UKVI
staff, to highlight the impact decisions have on our customers. As of 28 June 2021,
the training has been completed by 9,633 officials across the Home Office. (2) This
data is not held by UKVI.</ins></p><p><del class="ministerial">The ‘Face Behind the
Case’ e-learning is for UKVI staff, to highlight the impact decisions have on our
customers.</del></p><p><del class="ministerial">As of 28 June 2021, the training has
been completed by 10,132 officials across the Home Office.</del></p>
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