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1151086

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prisons: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the reactive repair in-month completion rate was for each prison in (a) 2010 (b) the latest year for which figures are available.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2866
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>Please see the accompanying document, which details the reactive repairs completed each month. Faults are reported on the facilities management system online, or via a telephone help desk.</p><p>Local maintenance teams then create a work order and assign an appropriate tradesperson to complete the work. Following completion, the work order is closed on the facilities management system. Contractor performance is monitored closely.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 24/10/2019 14:27:50 question first ministerially corrected 28/10/2019 18:12:01 answering member 4517 label Biography information for Lucy Frazer attachment 1 file name Copy of PQ - completed work orders (002).xlsx title Work order previous answer version 1452 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon

1151088

registered interest
date	21/10/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Prisons: Repairs and Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the (a) key performance indicators are for Amey under the prison maintenance contracts and (b) average annual performance of Amey has been against those indicators.
tabling member constituency	Leeds East
tabling member printed	Richard Burgon
uin	2868
answer	answer is ministerial correction date of answer 24/10/2019 answer text <p>Please see the accompanying document, which details the KPI regime for the facilities management contract HMPPS holds with Amey, as well as the recorded performance against these KPI’s averaged across the last 12 months for which this data is available (June 2017- May 2018). Contractor performance is robustly monitored and we will not hesitate to take action where standards fall short.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 24/10/2019 14:03:41 question first ministerially corrected 30/10/2019 16:56:41 answering member 4517 label Biography information for Lucy Frazer attachment 1 file name Amey KPI's and 12 monthly average performance.xlsx title Amey KPIs and 12 Monthly Average performance previous answer version 1434 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
tabling member	4493 label Biography information for Richard Burgon