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843564
registered interest false more like this
date less than 2018-02-19more like thismore than 2018-02-19
answering body
Attorney General more like this
answering dept id 88 more like this
answering dept short name Attorney General more like this
answering dept sort name Attorney General more like this
hansard heading Attorney General: Procurement more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Attorney General, pursuant to the Answer of 1 February 2018 to Question 123531 on Attorney General: procurement, if he will list those contracts including the supplier name and value of those contracts. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett more like this
uin 127905 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-03-23more like thismore than 2018-03-23
answer text <p>The Crown Prosecution Service (CPS) has the following contracts with the government’s strategic suppliers:</p><p> </p><table><tbody><tr><td><p><strong>Supplier</strong></p></td><td><p><strong>Contract</strong></p></td><td><p><strong>Estimated Value*</strong> <strong> £</strong></p></td></tr><tr><td><p>BT Plc</p></td><td><p>Multiple landline phones, alarms and broadband service agreements</p></td><td><p><em>143,500</em></p></td></tr><tr><td><p>Capita</p></td><td><p>Contingent Labour ONE Call-Off</p></td><td><p>136,900</p></td></tr><tr><td><p>CGI</p></td><td><p>Payroll Call-Off</p></td><td><p>1,300,500</p></td></tr><tr><td><p> </p></td><td><p>Finance and Resource Management System Call-Off</p></td><td><p>200,000</p></td></tr><tr><td><p> </p></td><td><p>Managed ICT Services contract; and</p></td><td><p>300,000,000</p></td></tr><tr><td><p> </p></td><td><p>Applications Support and Data Hosting Call-Off</p></td><td><p>19,000,000</p></td></tr><tr><td><p>Microsoft</p></td><td><p>Multiple licencing agreements.</p></td><td><p><em>172,000</em></p></td></tr><tr><td><p>Oracle</p></td><td><p>Multiple licencing agreements</p></td><td><p><em>470,000</em></p></td></tr><tr><td><p>Vodafone</p></td><td><p>Videoconferencing service Call-Off</p></td><td><p>700,000</p></td></tr></tbody></table><p> </p><p><em>* The Estimated Value is given as the value for the contract Term where the department has signed a Call-Off Contract and the annual spend to 31 January 2018 where the department has renewable licensing arrangements.</em></p><p> </p><p> </p><p> </p><p>For the Serious Fraud Office (SFO), the contracts are:</p><p> </p><table><tbody><tr><td><p><strong>Supplier</strong></p></td><td><p><strong>2016/17</strong></p></td></tr><tr><td><p>BT plc</p></td><td><p>£15,897</p></td></tr><tr><td><p>Capita</p></td><td><p>£704,697</p></td></tr><tr><td><p>Vodafone</p></td><td><p>£75,905</p></td></tr></tbody></table><p> </p><p>To identify overall contract values for the Government Legal Department (GLD), Attorney General Office (AGO) and HM Crown Prosecution Service Inspectorate (HMCPSI) would require the identification and examination of all awards made to the Strategic Suppliers (as defined by the Crown Commercial Services) and this cannot be achieved without incurring disproportionate cost. However, our payments to Strategic Suppliers, for 2016-17 is set out below:</p><p> </p><table><tbody><tr><td><p><strong>Strategic Supplier </strong></p></td><td><p><strong>Expenditure</strong> <strong>2016-17</strong> <strong>GLD</strong></p></td><td><p><strong>Expenditure</strong> <strong>2016-17</strong> <strong>AGO</strong></p></td><td><p><strong>Expenditure</strong> <strong>2016-17</strong> <strong>HMCPSI</strong></p></td></tr><tr><td><p>Amey</p></td><td><p> </p></td><td><p>£335,965</p></td><td><p> </p></td></tr><tr><td><p>BT Plc</p></td><td><p>£1,699</p></td><td><p>£2,159</p></td><td><p>£1,308</p></td></tr><tr><td><p>Capgemini</p></td><td><p>£88,914</p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Capita</p></td><td><p><del class="ministerial">£424,655</del> <ins class="ministerial">£6,369,832 </ins></p></td><td><p>£847*</p></td><td><p> </p></td></tr><tr><td><p>Fujitsu</p></td><td><p>£561,131</p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Microsoft</p></td><td><p>£62,178</p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Mitie</p></td><td><p>£186,854</p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Oracle</p></td><td><p>£34,126</p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Vodafone</p></td><td><p>£226,794</p></td><td><p>£43,763</p></td><td><p>£8,779</p></td></tr></tbody></table><p> </p><p>* The payment for this amount piggy backed on the contract that SFO had with Capita.</p><p> </p>
answering member constituency South Swindon more like this
answering member printed Robert Buckland more like this
previous answer version
45402
answering member constituency South Swindon more like this
answering member printed Robert Buckland more like this
answering member
4106
label Biography information for Sir Robert Buckland more like this
49436
answering member constituency South Swindon more like this
answering member printed Robert Buckland more like this
answering member
4106
label Biography information for Sir Robert Buckland more like this
question first answered
less than 2018-03-23T14:32:59.933Zmore like thismore than 2018-03-23T14:32:59.933Z
question first ministerially corrected
less than 2018-05-02T16:36:59.74Zmore like thismore than 2018-05-02T16:36:59.74Z
answering member
4106
label Biography information for Sir Robert Buckland more like this
tabling member
410
label Biography information for Jon Trickett more like this
839211
registered interest false more like this
date less than 2018-02-08more like thismore than 2018-02-08
answering body
Department of Health and Social Care more like this
answering dept id 17 more like this
answering dept short name Health and Social Care more like this
answering dept sort name Health and Social Care more like this
hansard heading Health Services: Complaints more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Health and Social Care, how many formal complaints (a) mental health services and (b) the NHS received in each region in each month of each year since 2010. more like this
tabling member constituency Liverpool, Wavertree more like this
tabling member printed
Luciana Berger more like this
uin 127767 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-20more like thismore than 2018-02-20
answer text <p>NHS Digital is the organisation responsible for collecting and publishing National Health Service complaints data. These data were collected annually until 1 April 2015. NHS Digital now collects these data quarterly and monthly data are not available. The attached tables show quarterly data received in respect of NHS mental health services for the periods requested.</p><p> </p><p>Because of changes to the method and frequency of the data collection NHS Digital currently classify data from April 2015 as ‘experimental’ so they cannot be compared with previous years.</p><p> </p> more like this
answering member constituency Thurrock more like this
answering member printed Jackie Doyle-Price more like this
question first answered
less than 2018-02-20T17:13:41.133Zmore like thismore than 2018-02-20T17:13:41.133Z
question first ministerially corrected
less than 2018-02-26T12:38:13.31Zmore like thismore than 2018-02-26T12:38:13.31Z
answering member
4065
label Biography information for Dame Jackie Doyle-Price more like this
attachment
1
file name PQ127767 NHS Complaints Data.xlsx more like this
title NHS Complaints Data more like this
previous answer version
42074
answering member constituency Thurrock more like this
answering member printed Jackie Doyle-Price more like this
answering member
4065
label Biography information for Dame Jackie Doyle-Price more like this
tabling member
4036
label Biography information for Luciana Berger more like this
838334
registered interest false more like this
date less than 2018-02-07more like thismore than 2018-02-07
answering body
Department for Business, Energy and Industrial Strategy more like this
answering dept id 201 more like this
answering dept short name Business, Energy and Industrial Strategy more like this
answering dept sort name Business, Energy and Industrial Strategy more like this
hansard heading Financial Reporting Council more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government, further to the Written Answer by Lord Henley on 1 February (HL5095), for which periods, from 2004, the word “required” was used in the factsheet accompanying notices requesting payment by the Financial Reporting Council; and when, and for what reason, the wording was changed to “requests”. more like this
tabling member printed
Baroness Bowles of Berkhamsted more like this
uin HL5467 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-20more like thismore than 2018-02-20
answer text <p>Fact sheets for the preparers levy were used from 2009/10 when the preparers levy was extended to cover large private companies and public sector organisations. The fact sheets used the word “required” in explaining the rates applied to different categories of preparers. They also included similar wording to that included in the 2018/19 fact sheet which was <del class="ministerial">placed in the Library of the House in</del> <ins class="ministerial">attached to the</ins> response <ins class="ministerial">given</ins> to question HL5095. This makes clear that the Financial Reporting Council collects the levy from all preparers on a voluntary basis. The word “required” was replaced with the word “requested” to improve clarity in 2018/19.</p> more like this
answering member printed Lord Henley more like this
question first answered
less than 2018-02-20T16:58:43.26Zmore like thismore than 2018-02-20T16:58:43.26Z
question first ministerially corrected
less than 2018-03-28T12:34:42.517Zmore like thismore than 2018-03-28T12:34:42.517Z
answering member
2616
label Biography information for Lord Henley more like this
previous answer version
41938
answering member printed Lord Henley more like this
answering member
2616
label Biography information for Lord Henley more like this
tabling member
4562
label Biography information for Baroness Bowles of Berkhamsted more like this
838354
registered interest false more like this
date less than 2018-02-07more like thismore than 2018-02-07
answering body
Cabinet Office more like this
answering dept id 53 more like this
answering dept short name Cabinet Office more like this
answering dept sort name Cabinet Office more like this
hansard heading Palace of Westminster: Repairs and Maintenance more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government whether they intend to seek the consent of Her Majesty the Queen for a full decant of both Houses of Parliament. more like this
tabling member printed
Lord Hennessy of Nympsfield more like this
uin HL5481 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-22more like thismore than 2018-02-22
answer text <p>As a parliamentary programme, the delivery of the Restoration and Renewal (R&amp;R) of the Palace of Westminster is a matter for both Houses of Parliament. I understand that the Queen’s consent <ins class="ministerial">may have to be sought in relation to the Bill to be brought forward in respect of R&amp;R.</ins> <del class="ministerial">may be required in relation to the Bill to brought forward in respect of R&amp;R.<del class="ministerial"> </del></del></p> more like this
answering member printed Lord Young of Cookham more like this
question first answered
less than 2018-02-22T17:36:39.293Zmore like thismore than 2018-02-22T17:36:39.293Z
question first ministerially corrected
less than 2018-02-23T12:16:15.743Zmore like thismore than 2018-02-23T12:16:15.743Z
answering member
57
label Biography information for Lord Young of Cookham more like this
previous answer version
42532
answering member printed Lord Young of Cookham more like this
answering member
57
label Biography information for Lord Young of Cookham more like this
tabling member
4189
label Biography information for Lord Hennessy of Nympsfield more like this
837886
registered interest false more like this
date less than 2018-02-06more like thismore than 2018-02-06
answering body
Department for Business, Energy and Industrial Strategy more like this
answering dept id 201 more like this
answering dept short name Business, Energy and Industrial Strategy more like this
answering dept sort name Business, Energy and Industrial Strategy more like this
hansard heading Fireworks: Prosecutions more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Business, Energy and Industrial Strategy, how many prosecutions there have been under the Fireworks Regulations 2004 in the last five years. more like this
tabling member constituency Easington more like this
tabling member printed
Grahame Morris more like this
uin 126916 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-14more like thismore than 2018-02-14
answer text <p>The Ministry of Justice has provided the following information:</p><p> </p><p>The number of defendants proceeded against at magistrates’ courts for offences under the Fireworks Regulations 2004, from 2006 to 2016 (latest available data), can be viewed in the attached table.</p><p> </p><p>Court proceedings data for 2017 are planned for publication in May 2018.</p> more like this
answering member constituency Burton more like this
answering member printed Andrew Griffiths more like this
question first answered
less than 2018-02-14T14:04:34.67Zmore like thismore than 2018-02-14T14:04:34.67Z
question first ministerially corrected
less than 2018-02-19T15:03:18.98Zmore like thismore than 2018-02-19T15:03:18.98Z
answering member
3936
label Biography information for Andrew Griffiths more like this
attachment
1
file name PQ 126916 Table .xlsx more like this
title Prosecutions under Fireworks Regulations 2006-16 more like this
previous answer version
41260
answering member constituency Burton more like this
answering member printed Andrew Griffiths more like this
answering member
3936
label Biography information for Andrew Griffiths more like this
tabling member
3973
label Biography information for Grahame Morris more like this
838112
registered interest false more like this
date less than 2018-02-06more like thismore than 2018-02-06
answering body
Department for International Development more like this
answering dept id 20 more like this
answering dept short name International Development more like this
answering dept sort name International Development more like this
hansard heading Overseas Aid more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what was the total amount spent on overseas aid, including UK aid administered by the EU, between 2010 and 2017. more like this
tabling member printed
Lord Stoddart of Swindon more like this
uin HL5443 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-15more like thismore than 2018-02-15
answer text <p><ins class="ministerial">The total amount of UK Official Development Assistance (ODA) between 2010 and 2016, including UK aid administered by the EU is shown in the table below. Preliminary ODA spend figures for 2017 will be available in the spring in Statistics on International Development. <strong> </strong></ins></p><p><ins class="ministerial"><em> </em></ins></p><p><ins class="ministerial">Table: Total UK ODA and UK ODA through the EU, 2010 to 2016</ins></p><p><ins class="ministerial"> </ins></p><table><tbody><tr><td><p><ins class="ministerial">Year</ins></p></td><td rowspan="3"><p><ins class="ministerial"><strong>Total UK ODA,</strong></ins> <ins class="ministerial"><strong>£ billion</strong></ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins></p></td></tr><tr><td><p><ins class="ministerial">2010</ins></p></td><td><p><ins class="ministerial">8.5</ins></p></td></tr><tr><td><p><ins class="ministerial">2011</ins></p></td><td><p><ins class="ministerial">8.6</ins></p></td></tr><tr><td><p><ins class="ministerial">2012</ins></p></td><td><p><ins class="ministerial">8.8</ins></p></td></tr><tr><td><p><ins class="ministerial">2013</ins></p></td><td><p><ins class="ministerial">11.4</ins></p></td></tr><tr><td><p><ins class="ministerial">2014</ins></p></td><td><p><ins class="ministerial">11.7</ins></p></td></tr><tr><td><p><ins class="ministerial">2015</ins></p></td><td><p><ins class="ministerial">12.1</ins></p></td></tr><tr><td><p><ins class="ministerial">2016</ins></p></td><td><p><ins class="ministerial">13.4</ins></p></td></tr></tbody></table><p><ins class="ministerial">Source: <a href="https://www.gov.uk/government/statistics/statistics-on-international-development-2017" target="_blank">Statistics on International Development</a></ins></p><p> </p><p><del class="ministerial">The total spending on UK ODA is published annually in the statistics on International Development.</del></p>
answering member printed Lord Bates more like this
question first answered
less than 2018-02-15T14:07:30.143Zmore like thismore than 2018-02-15T14:07:30.143Z
question first ministerially corrected
less than 2018-02-15T16:59:30.96Zmore like thismore than 2018-02-15T16:59:30.96Z
answering member
1091
label Biography information for Lord Bates more like this
previous answer version
40655
answering member printed Lord Bates more like this
answering member
1091
label Biography information for Lord Bates more like this
tabling member
950
label Biography information for Lord Stoddart of Swindon more like this
837370
registered interest false more like this
date less than 2018-02-05more like thismore than 2018-02-05
answering body
Department for Digital, Culture, Media and Sport more like this
answering dept id 10 more like this
answering dept short name Digital, Culture, Media and Sport more like this
answering dept sort name Digital, Culture, Media and Sport more like this
hansard heading Nuisance Calls more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Digital, Culture, Media and Sport, what his Department's policy is on a ban on phone companies charging a fee for services to protect against nuisance calls. more like this
tabling member constituency Leeds North West more like this
tabling member printed
Alex Sobel more like this
uin 126489 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-08more like thismore than 2018-02-08
answer text <p><del class="ministerial">The Government and local bodies together are investing £1.7 billion of public money to support vital improvements in broadband services across the UK. Superfast broadband coverage reached 95% of premises in December 2017 – up from 45% in 2010. Many of the premises reached had exchange only lines.</del></p><p> </p><p><del class="ministerial">For any premises not covered by superfast broadband, as confirmed in our announcement in December 2017, we are pushing ahead with our plans for a Universal Service Obligation (USO) so that by 2020 everyone across the UK will have a clear, enforceable right to request 10 Megabit per second broadband.</del></p><p> </p><p><del class="ministerial">Within London the Government expects superfast broadband coverage to be provided by the private sector and is encouraging providers to tackle remaining issues including exchange only lines.</del></p><p><ins class="ministerial">Consumers can register their landline and mobile telephone numbers with the Telephone Preference Service (TPS), which helps prevent them receiving unsolicited nuisance marketing calls. The TPS is a free service and consumers can register at the following address: http://www.tpsonline.org.uk/tps/number_type.html.</ins><br /></p><p><ins class="ministerial">In addition, phone companies provide consumers with a range of services to protect them against nuisance calls. It is for phone companies to decide whether to offer these services for free or for a charge. The Government welcomes services being provided free, or at low cost, for the benefit of consumers.</ins></p><p> </p>
answering member constituency Stourbridge more like this
answering member printed Margot James more like this
question first answered
less than 2018-02-08T17:49:33.85Zmore like thismore than 2018-02-08T17:49:33.85Z
question first ministerially corrected
less than 2018-03-20T17:32:14.04Zmore like thismore than 2018-03-20T17:32:14.04Z
answering member
4115
label Biography information for Margot James more like this
previous answer version
40508
answering member constituency Stourbridge more like this
answering member printed Margot James more like this
answering member
4115
label Biography information for Margot James more like this
tabling member
4658
label Biography information for Alex Sobel more like this
837594
registered interest false more like this
date less than 2018-02-05more like thismore than 2018-02-05
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Freezing of Assets: Democratic Republic of Congo more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, how many (a) individuals, (b) corporations and (c) other entities had assets frozen (i) in the UK, (ii) in the British Overseas Territories and (c) by UK-based institutions as a result of the sanctions applied to the Democratic Republic of Congo in 2017, and what estimate he has made of the value of those assets. more like this
tabling member constituency Bishop Auckland more like this
tabling member printed
Helen Goodman more like this
uin 126713 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-12more like thismore than 2018-02-12
answer text <p>The approximate aggregate value of funds frozen in the UK (under EU Regulation 1183/2005 Democratic Republic of Congo) was £ 580,000<del class="ministerial">,000</del> at the close of business on 30 September 2016. The figures for the 2017 round of UK frozen funds reporting are in the process of being finalised and as such are not currently available. The frozen funds continue to belong to the individuals and entities listed under the Regulation and are not seized or otherwise held by HM Government. The figure is provided on an aggregate basis so as not to indirectly disclose the value of funds held by particular individuals or entities.</p><p> </p><p>British Overseas Territories adopt all Sanctions listings that the UK do, to be in line with international standards. The specific information on the number of people or entities who have assets frozen in the overseas territories lies with the individual territories themselves.</p> more like this
answering member constituency Salisbury more like this
answering member printed John Glen more like this
question first answered
less than 2018-02-12T15:34:32.507Zmore like thismore than 2018-02-12T15:34:32.507Z
question first ministerially corrected
less than 2018-02-15T10:26:38.987Zmore like thismore than 2018-02-15T10:26:38.987Z
answering member
4051
label Biography information for John Glen more like this
previous answer version
40880
answering member constituency Salisbury more like this
answering member printed John Glen more like this
answering member
4051
label Biography information for John Glen more like this
tabling member
1484
label Biography information for Helen Goodman more like this
837598
registered interest false more like this
date less than 2018-02-05more like thismore than 2018-02-05
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Sanctions more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Chancellor of the Exchequer how many suspected breaches of financial sanctions were reported to the Treasury’s Office of Financial Sanctions Implementation (OFSI) in 2017; what the value was of those breaches; and how many investigations into breaches, by sanctions regime, have (a) been opened and (b) are ongoing since new powers to impose penalties under the Policing and Crime Act entered into force. more like this
tabling member constituency Bishop Auckland more like this
tabling member printed
Helen Goodman more like this
uin 126717 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-08more like thismore than 2018-02-08
answer text <p><del class="ministerial">A total of 118 suspected breach cases were reported to Treasury’s Office of Financial Sanctions Implementation (OFSI) during the calendar year of 2017. The approximate aggregate value of these suspected breaches was £117million. As of April 2017, a total of 84 suspected breaches have been reported to OFSI since OFSI gained the ability to impose monetary penalties under the Policing and Crime Act 2017- I am unable to comment further on ongoing assessments.</del></p><p><ins class="ministerial">A total of 133 suspected breach cases were reported to Treasury’s Office of Financial Sanctions Implementation (OFSI) during the calendar year of 2017. The approximate aggregate value of these suspected breaches as reported to OFSI was £1.4bn. As some of these cases are still under investigation this total may change as further information comes to light.</ins></p><p><ins class="ministerial"> As of April 2017, a total of 103 suspected breaches have been reported to OFSI since OFSI gained the ability to impose monetary penalties under the Policing and Crime Act 2017- I am unable to comment further on ongoing assessments.</ins></p>
answering member constituency Salisbury more like this
answering member printed John Glen more like this
question first answered
less than 2018-02-08T17:31:45.58Zmore like thismore than 2018-02-08T17:31:45.58Z
question first ministerially corrected
less than 2018-02-21T09:59:39.25Zmore like thismore than 2018-02-21T09:59:39.25Z
answering member
4051
label Biography information for John Glen more like this
previous answer version
40485
answering member constituency Salisbury more like this
answering member printed John Glen more like this
answering member
4051
label Biography information for John Glen more like this
tabling member
1484
label Biography information for Helen Goodman more like this
836024
registered interest false more like this
date less than 2018-02-02more like thismore than 2018-02-02
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit: Publicity more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what steps his Department is taking to publicise information to claimants eligible for universal credit who do not have internet access. more like this
tabling member constituency Ealing Central and Acton more like this
tabling member printed
Dr Rupa Huq more like this
uin 126379 more like this
answer
answer
is ministerial correction true remove filter
date of answer less than 2018-02-07more like thismore than 2018-02-07
answer text <p><del class="ministerial">The attached table shows all the contracts DWP currently holds with Capita including the total value of the contracts.</del></p><p> </p><p><ins class="ministerial">Our data shows that over 99% of claimants using the Universal Credit Full Service make their claim online.</ins></p><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">The Department uses multiple channels to publicise information for claimants about Universal Credit. These include:</ins></p><p><ins class="ministerial"> </ins></p><ul><li><ins class="ministerial">Posters and leaflets in jobcentres, including a recent campaign to raise awareness about availability of advances.</ins></li></ul><p><ins class="ministerial"> </ins></p><ul><li><ins class="ministerial">Working closely with stakeholder organisations (many of whom interact with claimants, face to face and by telephone). This also includes working with local authorities as part of our on-going partnership to improve digital access and capability.</ins></li></ul><p><ins class="ministerial"> </ins></p><ul><li><ins class="ministerial">Playing short videos in Post Offices and GP surgeries in high claimant areas, and also advertising in transport hubs and shopping precinct locations.</ins></li></ul><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">To further support claimants without internet access, all jobcentres across the country have Wi-Fi and computers available, including 8000 additional computers installed to support the introduction of Universal Credit. This provides access to digital channels in every jobcentre for claimants to use when they do not have access at home. A telephone helpline and face to face support are also available for claimants to make and manage a Universal Credit claim.</ins></p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2018-02-07T16:12:02.117Zmore like thismore than 2018-02-07T16:12:02.117Z
question first ministerially corrected
less than 2018-02-09T14:43:00.573Zmore like thismore than 2018-02-09T14:43:00.573Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
previous answer version
40066
answering member constituency North West Hampshire more like this
answering member printed Kit Malthouse more like this
answering member 4495
attachment
1
file name 125893 Capita Contracts FR.docx more like this
title Capita Contracts more like this
tabling member
4511
label Biography information for Dr Rupa Huq more like this