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1028579

registered interest
date	19/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have died while waiting for their eligibility for personal independence payment to be determined, and what the main disabling condition was of those people.
tabling member constituency	Bridgend
tabling member printed	Mrs Madeleine Moon
uin	203817
answer	answer is ministerial correction date of answer 11/01/2019 answer text <p>Personal Independence Payment (PIP) is claimed by people with a range of health conditions and disabilities, many of which are degenerative or life limiting.</p><p> </p><p>All benefit claims can be made under the special rules for people who are terminally ill which will mean that they are fast tracked. These are currently being cleared within 6 working days for new claimants to PIP. The Department would encourage all claimants with a terminal illness to let the department know and to apply using the special rules.</p><p> </p><p>The cause of death of PIP claimants is not collated centrally by the Department.</p><p> </p><p>Over 3.6 million applications to PIP were made between April 2013 and 30th April 2018. Of these:</p><ul><li>4,760 claimants<sup>1</sup> died between their case being referred to, and returned from, an assessment provider;</li><li>73,800 claimants died within 6 months of their claim being registered; and</li><li>17,070 claimants died after registering but prior to the DWP making a decision on their claim. Details of the claimant’s primary medical condition, where recorded, are in the accompanying spreadsheet.</li></ul><p> </p><p>Notes:</p><ul><li>These figures include claims made under both Normal Rules and Special Rules for the Terminally Ill and include new claims and Disability Living Allowance (DLA) to PIP reassessment claims.</li><li><sup>1</sup>These figures only include claimants whose case has been referred to an assessment provider and who died before their case was returned from an assessment provider to DWP. All new claims and DLA to PIP reassessment claims which reach the assessment stage are referred to an assessment provider.</li><li>The point of application is taken as the day the claimant registered a claim to PIP as recorded on the PIP computer system.</li><li>This is unpublished data from the PIP computer system’s (PIP CS) management information. It should be used with caution and it may be subject to future revision.</li><li>Figures are rounded to the nearest 10.</li><li>Figures cover claims made up to and including 30<sup>th</sup> April 2018.</li><li>GB only.</li></ul><p> </p><p>Under the Social Security (Notification of Deaths) Regulations 2012 and s125 of Social Security Administration Act 1992 date of death is provided to the Department for all registered deaths. Additionally next of kin also provide information on the date of death of an individual and this information is used appropriately in the administration of Departmental benefits.</p><p> </p> answering member constituency Truro and Falmouth answering member printed Sarah Newton grouped question UIN 203812 203813 question first answered 11/01/2019 15:05:26 answering member 4071 label Biography information for Sarah Newton attachment 1 file name Primary conditions spreadsheet.xlsx title Primary conditions spreadsheet
tabling member	1490 label Biography information for Mrs Madeleine Moon

1029091

registered interest
date	19/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what progress they have made in reviewing Personal Independence Payment claims following the High Court judgment on 21 December 2017; whether they will automatically review the cases of all individuals assessed prior to that judgment; and if so, whether those individuals will be informed that their cases are being reviewed.
tabling member printed	Lord Clark of Windermere
uin	HL12439
answer	answer is ministerial correction date of answer 07/01/2019 answer text <p>The High Court judgment on 21 December 2017 refers to the successful challenge by judicial review of the 2017 amending regulation which had reversed the effect of the MH Upper Tribunal (UT) decision. This decision, handed down on 28 November 2016 related to how overwhelming psychological distress should be considered when assessing a claimant’s ability to plan and follow a journey under PIP mobility activity 1.</p><p> </p><p>As outlined in the Written Statement of 25 June 2018 (HLWS767) my Department is currently carrying out an administrative exercise to identify anyone who may be entitled to more support under Personal Independence Payment (PIP) as a result of the MH UT decision. At the same time, case managers will be considering the RJ decision, which concerns the way the Department assesses whether claimants can complete a PIP activity safely and if supervision is required.</p><p> </p><p>As outlined in the written statement of 20 December 2018 (HCWS1224), as at 23 November 2018, 140,000 cases had been reviewed and cleared and around 1,000 claimants had received payments. Given the complexity of the exercise we have started at a relatively small scale to test our processes to ensure they are effective before ramping up.</p><p> </p><p>Under this administrative exercise we are reviewing decisions made by the Department where the claimant was in receipt of PIP at the date of the Upper Tribunal decisions (MH, 28th November 2016 and RJ, 9th March 2017) and those who have had a decision made on their PIP claim since those dates. We will also be reviewing claims disallowed after these decisions.</p><p> </p><p>All claimants will be notified if we have reviewed their case. Claimants do not need to contact the Department at this stage.</p> answering member printed Baroness Buscombe question first answered 07/01/2019 17:52:20 answering member 3349 label Biography information for Baroness Buscombe
tabling member	525 label Biography information for Lord Clark of Windermere

1020741

registered interest
date	06/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the effect on disabled claimants of personal independence payment (PIP) of the closure of the Atos PIP customer service email.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	199923
answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>A general email enquiry address is not currently available but work is underway to introduce a new online contact route as soon as possible in 2019. Where claimants require contact via email as a reasonable adjustment to make a claim, Independent Assessment Services continue to make arrangements to do so. There are a range of contact routes currently available to claimants, including a free phone enquiry line, written enquiries by post or a range of alternative formats including braille, large print, text phone &amp; sign video to assist claimants within the claim process.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 11/12/2018 15:41:19 answering member 4071 label Biography information for Sarah Newton
tabling member	4676 label Biography information for Marsha De Cordova

1020742

registered interest
date	06/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department has taken to ensure that disabled people have access to a customer service email address for personal independence payment assessments.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	199924
answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>A general email enquiry address is not currently available but work is underway to introduce a new online customer service route as soon as possible in 2019. Where claimants require contact via email as a reasonable adjustment to make a claim, Independent Assessment Services continue to make arrangements to do so.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 11/12/2018 15:30:53 answering member 4071 label Biography information for Sarah Newton
tabling member	4676 label Biography information for Marsha De Cordova

1015478

registered interest
date	27/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will make it her policy to undertake a review of the application process for personal independence payments.
tabling member constituency	Blackburn
tabling member printed	Kate Hollern
uin	196272
answer	answer is ministerial correction date of answer 03/12/2018 answer text <p>We are absolutely committed to improving the overall Personal Independence Payment (PIP) claimant experience as this is what claimants rightly expect and deserve. As part of that commitment, we constantly keep under review how we can improve the PIP application process. For example, this has been supported by the findings published in the PIP Claimant Research – Final Report, two independent reviews of PIP and recommendations from the Work and Pensions Select Committee.</p><p>Some of the key improvements we have made to the PIP application process:</p><ul><li>In April 2018 we increased our use of SMS text messages to better keep claimants updated about the progress of their claim</li><li>In April 2018 we launched a series of PIP videos to help claimants better navigate and understand the PIP claims process and the types of supporting evidence to send and;</li><li>In October 2016 (after the wave 1 fieldwork), we published a revised version of the PIP2 questionnaire where the language, style and tone of the form was simplified, and paragraphs were shortened to make it easier to understand and more focused for claimants to complete;</li></ul><p> </p><p>However, I recognise that there is more to do to improve the application process and that is why we are in the final stages of commissioning independent research to support further improvements to the PIP2 questionnaire. In addition to the independent research, the Department has gathered views, on video recording, from a range of stakeholders and representatives as well as from claimants and health professionals. These views have helped to inform the design of the live testing pilot which began on 29 November 2018, which will inform views on rolling out video recording more widely, in order to promote greater trust and transparency.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 03/12/2018 17:19:35 answering member 4071 label Biography information for Sarah Newton
tabling member	4363 label Biography information for Kate Hollern

999163

registered interest
date	31/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have been refused personal independence payments as a result of the past presence rule on residency (a) since 2013 and (b) in the last 12 months.
tabling member constituency	Hove
tabling member printed	Peter Kyle
uin	186406
answer	answer is ministerial correction date of answer 05/11/2018 answer text <p>The Department does not hold the data requested.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 05/11/2018 17:14:42 answering member 4071 label Biography information for Sarah Newton
tabling member	4505 label Biography information for Peter Kyle

993525

registered interest
date	23/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 2 July 2018 to Question 158169 on personal independence payment, what estimate she has made of the average time taken between a submission for an appeal and the resolution of that case; and if she will make a statement.
tabling member constituency	Liverpool, Riverside
tabling member printed	Dame Louise Ellman
uin	182708
answer	answer is ministerial correction date of answer 26/10/2018 answer text <p>Statistics on the average length of time for Personal Independence Payment appeals to be cleared are provided in Table T.3 of the quarterly bulletin “Tribunals and gender recognition certificate statistics quarterly – April to June 2018” published by the Ministry of Justice. These can be found here:</p><p><a href="https://www.gov.uk/government/statistics/tribunals-and-gender-recognition-certificate-statistics-quarterly-april-to-june-2018" target="_blank">https://www.gov.uk/government/statistics/tribunals-and-gender-recognition-certificate-statistics-quarterly-april-to-june-2018</a></p><p><strong> </strong></p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 26/10/2018 13:32:01 answering member 4071 label Biography information for Sarah Newton
tabling member	484 label Biography information for Dame Louise Ellman

992682

registered interest
date	22/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department has set targets for the performance of personal independence payment assessors.
tabling member constituency	Stroud
tabling member printed	Dr David Drew
uin	182085
answer	answer is ministerial correction date of answer 29/10/2018 answer text <p>The contracts awarded for the delivery of Personal Independence Payment (PIP) do not include targets in relation to the performance of individual assessors. The Department has a set of service level agreements setting out the expectations for overall service delivery, which is measured at Provider level rather than by assessor. These include the quality of assessment reports, number of days to provide advice to the Department and evidence of claimant satisfaction. Where assessors fall below the required standards and do not improve, processes are in place to revoke their approval to carry out assessments.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 29/10/2018 11:03:21 answering member 4071 label Biography information for Sarah Newton
tabling member	252 label Biography information for Dr David Drew

990312

registered interest
date	18/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of personal independence payment (PIP) claimants who have been sent an AR1 form before the end of their entitlement period to PIP go on to lose their entitlement to that benefit before the originally agreed time period.
tabling member constituency	Weaver Vale
tabling member printed	Mike Amesbury
uin	181299
answer	answer is ministerial correction date of answer 23/10/2018 answer text <p>The information requested is not collated centrally and could only be provided at disproportionate cost.</p><p>Once someone has been awarded Personal Independence Payment, which can be paid at one of eight rates, that award will be reviewed. Award rates and their durations are set on an individual basis, based on the claimant’s needs and the likelihood of those needs changing. Regular reviews are a key feature of the benefit and ensure that payments accurately match the current needs of claimants. A review date is set before the end of the award date to ensure enough time for a full review of the case to be carried out without the claimant being left without money because their award has come to an end.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton grouped question UIN 181300 question first answered 23/10/2018 16:45:09 answering member 4071 label Biography information for Sarah Newton
tabling member	4667 label Biography information for Mike Amesbury

984958

registered interest
date	10/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the effect of the removal or reduction of personal independence payment on claimants’ mental health.
tabling member constituency	Cardiff Central
tabling member printed	Jo Stevens
uin	177753
answer	answer is ministerial correction date of answer 17/10/2018 answer text <p>Under Personal Independence Payment (PIP) a higher proportion of people with a mental health condition receive the top rates than under Disability Living Allowance (DLA): 65 per cent get the enhanced Daily Living rate compared to 22 per cent under DLA; and 33 per cent get the enhanced mobility award compared to 10 per cent under DLA.</p><p> </p><p>Regular reviews of PIP, which can be paid at one of eight rates, are a key feature of the benefit and ensure that not only do awards remain correct where needs may change, including where needs become greater, but that we also maintain contact with the claimant.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 17/10/2018 16:37:57 answering member 4071 label Biography information for Sarah Newton previous answer version 78287 answering member constituency Truro and Falmouth answering member printed Sarah Newton answering member 4071 label Biography information for Sarah Newton
tabling member	4425 label Biography information for Jo Stevens