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<p>When an eligible claimant elects to join the Motability Scheme the Department facilitates
the transfer of their benefit payment to Motability. The Department makes no financial
contributions to the Motability charity or Motability Operations and the Accounting
Officer would not, therefore routinely meet the trustees of the charity Motability.</p><p><strong>
</strong></p><p>In order to ensure eligible claimants receive an appropriate level
of support, and to suggest ways to improve the support provided by Motability, senior
civil servants have regular contact with the charity Motability.</p><p><strong> </strong></p><p>The
Minister for Disabled People, Health & Work had an introductory meeting with the
Chairman of Motability in January 2018. Ministers do not routinely engage directly
with Motability Operations, as this is an independent company, which Motability oversees.</p><p>
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