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<p>I and my officials have met and corresponded with industry representatives to discuss
the issue of disruptive passengers on a number of occasions over the last year. In
particular we have been working closely with airlines, airports, the police and duty
free retailers to understand the challenges posed by disruptive behaviour on aircraft
and to explore practical steps that can be taken to both reduce the frequency of these
instances and to ensure that they are dealt with appropriately when they do occur.
We are very supportive of industry’s efforts, including to collating and disseminating
best practice and guidance; we will continue to provide assistance where appropriate.</p>
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