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<p>HM Revenue and Customs (HMRC) has been discussing a vision of its future to 2020
and beyond with its workforce, through a consultation process called Building our
Future. Through this, HMRC has outlined how it proposes to transform services to its
customers and set out what this means for the future size, shape and location of the
Department.<br><br>All HMRC staff members in every office have been invited to participate
in Building our Future events, and around 80 per cent of staff have attended around
1,300 events across the UK in the two phases held so far.<br><br>HMRC also shared
the main elements of this vision with MPs and Assembly Members in October 14. HMRC
will continue to keep MPs and Assembly Members informed of the outcomes of these conversations.<br><br>HMRC
has set out its early thinking about the principles that will determine its future
location strategy, which involves bringing teams closer together in a smaller number
of large, modern, adaptable Regional Centres. These centres will be supported by a
UK-wide network of smaller specialist and touchdown sites. <br><br>HMRC has told staff
that it believes that Cardiff is the most suitable location for a future Regional
Centre in Wales, since it is already the biggest HMRC location in the country. However,
no firm decisions have yet been made on the precise location or timing of a new HMRC
Regional Centre in Cardiff or the nature and timing of impacts on other HMRC locations
in Wales. <br><br>HMRC will be developing its plans over coming months and will share
details of them as they emerge. HMRC will naturally undertake all necessary consultations
and impact assessments.</p>
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