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171321

registered interest
date	17/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Capability Assessment: Highlands of Scotland
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average waiting time is in Highland for people requiring an employment and support allowance work capability assessment.
tabling member constituency	Caithness, Sutherland and Easter Ross
tabling member printed	John Thurso
uin	219203
answer	answer is ministerial correction date of answer 05/01/2015 answer text <p /> <p>Official statistics for ESA processing times are not readily available and to provide the information requested would incur disproportionate cost.</p><p> </p><p>The total number of people whose Employment and Support Allowance (ESA) functional assessment has not yet been completed in the Highland Local Authority area is 1,700; of these 1,400 relate to new ESA claims.</p><p> </p><p>We have taken robust action to improve the process and are in daily contact with Atos. We are committed to putting this right.</p><p> </p><p>Atos Healthcare will continue to deliver Work Capability Assessments until they exit from the contract on 28 February 2015. The new supplier, MAXIMUS Health and Human Services, will be responsible for all service delivery from 1 March 2015 including any outstanding work carried over from Atos. The priority for MAXIMUS will be to transition the service smoothly from Atos and stabilise the service to deliver the best service possible for claimants, increase the volume of assessments carried out and reduce waiting times without compromising quality.</p><p> </p><p>The process for claimants will remain the same during the transition so they should continue to attend their assessments.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 219204 219205 219206 question first answered 05/01/2015 17:51:38 answering member 1520 label Biography information for Mr Mark Harper
tabling member	1399 label Biography information for Viscount Thurso

171322

registered interest
date	17/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Capability Assessment: Highlands of Scotland
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many applicants for employment and support allowance in Highland are awaiting a work capability assessment.
tabling member constituency	Caithness, Sutherland and Easter Ross
tabling member printed	John Thurso
uin	219204
answer	answer is ministerial correction date of answer 05/01/2015 answer text <p>Official statistics for ESA processing times are not readily available and to provide the information requested would incur disproportionate cost.</p><p> </p><p>The total number of people whose Employment and Support Allowance (ESA) functional assessment has not yet been completed in the Highland Local Authority area is 1,700; of these 1,400 relate to new ESA claims.</p><p> </p><p>We have taken robust action to improve the process and are in daily contact with Atos. We are committed to putting this right.</p><p> </p><p>Atos Healthcare will continue to deliver Work Capability Assessments until they exit from the contract on 28 February 2015. The new supplier, MAXIMUS Health and Human Services, will be responsible for all service delivery from 1 March 2015 including any outstanding work carried over from Atos. The priority for MAXIMUS will be to transition the service smoothly from Atos and stabilise the service to deliver the best service possible for claimants, increase the volume of assessments carried out and reduce waiting times without compromising quality.</p><p> </p><p>The process for claimants will remain the same during the transition so they should continue to attend their assessments.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 219203 219205 219206 question first answered 05/01/2015 17:51:38 answering member 1520 label Biography information for Mr Mark Harper
tabling member	1399 label Biography information for Viscount Thurso

171323

registered interest
date	17/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Capability Assessment: Highlands of Scotland
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many applicants for employment and support allowance in Highland have been waiting for a work capability assessment for (a) longer than three months, (b) longer than four months, (c) longer than five months and (d) longer than six months.
tabling member constituency	Caithness, Sutherland and Easter Ross
tabling member printed	John Thurso
uin	219205
answer	answer is ministerial correction date of answer 05/01/2015 answer text <p>Official statistics for ESA processing times are not readily available and to provide the information requested would incur disproportionate cost.</p><p> </p><p>The total number of people whose Employment and Support Allowance (ESA) functional assessment has not yet been completed in the Highland Local Authority area is 1,700; of these 1,400 relate to new ESA claims.</p><p> </p><p>We have taken robust action to improve the process and are in daily contact with Atos. We are committed to putting this right.</p><p> </p><p>Atos Healthcare will continue to deliver Work Capability Assessments until they exit from the contract on 28 February 2015. The new supplier, MAXIMUS Health and Human Services, will be responsible for all service delivery from 1 March 2015 including any outstanding work carried over from Atos. The priority for MAXIMUS will be to transition the service smoothly from Atos and stabilise the service to deliver the best service possible for claimants, increase the volume of assessments carried out and reduce waiting times without compromising quality.</p><p> </p><p>The process for claimants will remain the same during the transition so they should continue to attend their assessments.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 219203 219204 219206 question first answered 05/01/2015 17:51:38 answering member 1520 label Biography information for Mr Mark Harper
tabling member	1399 label Biography information for Viscount Thurso