| answer text |
<p>The Department has had a small number of queries from MPs regarding delays to their
constituents enhanced disclosures in recent months.</p><p><br>The following table
shows the number of standard certificates that have been delayed by more than two
weeks in each month in 2014.</p><p> </p><p> </p><p> </p><p> </p><table><tbody><tr><td>Month</td><td>Total
Despatched</td><td><14 Days</td><td>> 14 Days</td></tr><tr><td>2014-01</td><td>19,389</td><td>18,887</td><td>502</td></tr><tr><td>2014-02</td><td>20,195</td><td>19,995</td><td>200</td></tr><tr><td>2014-03</td><td>19,740</td><td>19,512</td><td>228</td></tr><tr><td>2014-04</td><td>20,322</td><td>19,649</td><td>673</td></tr><tr><td>2014-05</td><td>21,187</td><td>20,692</td><td>495</td></tr><tr><td>2014-06</td><td>23,552</td><td>22,994</td><td>558</td></tr><tr><td>2014-07</td><td>23,275</td><td>21,795</td><td>1,480</td></tr><tr><td>2014-08</td><td>21,844</td><td>18,348</td><td>3,496</td></tr><tr><td>2014-09</td><td>25,064</td><td>22,426</td><td>2,638</td></tr><tr><td>2014-10</td><td>25,385</td><td>24,569</td><td>816</td></tr></tbody></table><p>
</p><p> </p><p> </p><p> </p><p> </p><p>The average length of time taken to process
a standard DBS certificate in each month of 2014 is illustrated below:</p><table><tbody><tr><td>Month</td><td>Average
Days Taken</td><td>Total Despatched</td></tr><tr><td>2014-01</td><td>3.22</td><td>19,389</td></tr><tr><td>2014-02</td><td>3.15</td><td>20,195</td></tr><tr><td>2014-03</td><td>5.57</td><td>19,740</td></tr><tr><td>2014-04</td><td>5.03</td><td>20,322</td></tr><tr><td>2014-05</td><td>5.22</td><td>21,187</td></tr><tr><td>2014-06</td><td>5.87</td><td>23,552</td></tr><tr><td>2014-07</td><td>6.60</td><td>23,275</td></tr><tr><td>2014-08</td><td>7.95</td><td>21,844</td></tr><tr><td>2014-09</td><td>7.56</td><td>25,064</td></tr><tr><td>2014-10</td><td>5.92</td><td>25,385</td></tr></tbody></table><p>
</p><p> </p><p> </p><p> </p><p> </p><table><tbody><tr><td><p><strong>This is based
upon the average time taken (between form received date and disclosure despatch date)
</strong></p><p><strong>of standard disclosures despatched between 01/01/2014 and
31/10/2014.</strong></p></td></tr></tbody></table><p> </p><p> </p><p> </p><p> </p><p>
</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>
</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>
</p><p> </p><p> </p><p> </p><p>DBS does not hold specific information relating to
the number of complaints received concerning delays in processing standard certificates.</p><p>
</p>
|
|
