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<p>The TCR process is led by specialised agents to find incorrectness on claims and
put it right. Prior to starting a claim review, agents will preview the claim to make
sure it meets the criteria for selection. Claims selected for review are not endorsed
on the grounds they are likely to contain fraud or error. It is only once a claim
review is complete that an agent can determine the outcome. Performance for the financial
year 22/23 is included in the <a href="https://www.gov.uk/government/publications/dwp-annual-report-and-accounts-2022-to-2023/dwp-annual-report-and-accounts-2022-to-2023"
target="_blank">DWP Annual Report and Accounts (ARA) Report</a>, available on GOV.UK.
The ARA report for financial year 23/24 is expected to be published Summer 2024.</p><p>
</p><p>We do not categorise claims as discontinued. A claim may be deselected for
review if it does not meet the criteria.</p>
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