Linked Data API

Filter

These are the filters currently being used to limit the search results. Click on the remove filter icon to remove the filter.

answer › date of answer	2022-12-12
answering dept sort name	Digital%2C Culture%2C Media and Sport
uin	103066

Sort by

This list shows the properties that you can sort by. Click on to sort in ascending order and to sort in descending order. The properties that you're currently sorting by are shown at the top of the list. Click on remove this sort to remove a sort and or to reverse the current sort order. Click on the remove all sorting icon to remove all the sorting. Note that sorting can significantly slow down the loading of the page.

View

Choose what information you want to view about each item. There are some pre-defined views, but starred properties are always present no matter what the view. You can star properties by clicking on the icon. The currently starred icons have a icon; clicking on it will unstar the property.

Items per page

Choose how many items to view on each page. The more items you view, the longer the page will take to load.

Show Search Form

Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1548656

registered interest

date

05/12/2022

answering body

Department for Digital, Culture, Media and Sport

answering dept id

answering dept short name

Digital, Culture, Media and Sport

answering dept sort name

Digital, Culture, Media and Sport

hansard heading

British Telecom: Billing

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Digital, Culture, Media and Sport, if she will take steps to ensure that BT (a) refunds in full late payment charges incurred by customers because of delays caused by postal strikes in full and (b) issues an apology to such customers.

tabling member constituency

Jarrow

tabling member printed

Kate Osborne

uin

103066

answer

is ministerial correction

date of answer

12/12/2022

answer text

<p>BT customers who have incurred late payment charges should contact BT customer service to discuss and resolve any issues that the postal strikes may have caused.</p><p>Ofcom, the independent telecoms regulator, requires all communication providers to be members of an approved independent Alternative Dispute Resolution (ADR) scheme, which can assist in settling complaints. BT has signed up to the Communications Ombudsman service, which is free for consumers: <a href="https://www.ombudsman-services.org/sectors/communications" target="_blank">https://www.ombudsman-services.org/sectors/communications</a></p>

answering member constituency

Hornchurch and Upminster

answering member printed

Julia Lopez

question first answered

12/12/2022 11:31:26

answering member

4647

label	Biography information for Julia Lopez

tabling member

4783

label	Biography information for Kate Osborne