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1547672

registered interest
date	02/12/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many complaints submitted to the DWP Independent Case Examiner are awaiting allocation to an Investigation Case Manager as of 2 December 2022; what the average wait time was for complaints to be allocated to an Independent Case Manager in the latest period for which data is available; and what steps his Department is taking to reduce Independent Case Examiner waiting times.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	101705
answer	answer is ministerial correction date of answer 07/12/2022 answer text <p>Post-Covid, ICE has seen an increased number of referrals accompanied by an increase in the number of cases it has accepted. In the year April 2021 to March 2022, there was a 17% increase in the number of complaints being referred to ICE and a 68% increase in the number of complaints being accepted for examination, compared to the previous reporting year.</p><p> </p><p>Currently, there are 1249 cases awaiting allocation to an ICE investigator.</p><p> </p><p>The rate at which complaints can be allocated to an investigator is dependent on multiple factors, including the volume and complexity of complaints received, as well as available investigative resource.</p><p> </p><p>The average time taken, as at 5 December, from complaint receipt to allocation to an investigator (based on all current live cases being investigated) is 53 weeks (67 weeks for CMS cases, 50 weeks for DWP cases, 44 weeks for Provider cases).</p><p> </p><p>The ICE office is continuously reviewing its own processes and operating model to improve productivity and is piloting a new way of allocating cases according to their nature and complexity as part of the initial complaint review.</p><p> </p><p>The office has recruited 11 more investigators since April with a further 6 due to start in January 2023.</p><p> </p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 07/12/2022 16:22:24 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1546922

registered interest
date	30/11/2022
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Diesel and Vegetable Oils: Greenhouse Gas Emissions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment his Department has made of the annual average greenhouse gas emissions from (a) hydrogenated vegetable oil and (b) diesel.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	99776
answer	answer is ministerial correction date of answer 07/12/2022 answer text <p>Hydrotreated vegetable oil (HVO), like other renewable fuels, is eligible for support under the Renewable Transport Fuel Obligation (RTFO). The RTFO is a certificate trading scheme that requires large suppliers of transport fuel to ensure a percentage of the total fuel they supply is from renewable sources. The RTFO further incentivises HVO produced from waste feedstocks, such as tallow or used cooking oil, by awarding double the renewable transport fuel certificates (RTFCs) compared to crop derived fuels.</p><p> </p><p>Like all low carbon fuels supported under the RTFO, the Department regularly reports on the carbon savings achieved from HVO. In 2021, HVO provided an average 89% carbon reduction compared to a fossil fuel comparator. Full statistical reports are published quarterly on the gov.uk website: <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fcollections%2Frenewable-fuel-statistics&amp;data=05%7C01%7CWendy.Jarman%40dft.gov.uk%7Caa0ae499bc4544e360bb08dad7ac4857%7C28b782fb41e148eabfc3ad7558ce7136%7C0%7C0%7C638059432198396357%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=BBoj6xNIqytAhDCbpU86%2BAwdKCeDCFKWIhM5mkTfe1k%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/collections/renewable-fuel-statistics</a>.</p><p> </p><p> </p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 07/12/2022 11:58:36 answering member 3991 label Biography information for Jesse Norman
tabling member	1548 label Biography information for Jessica Morden

1546926

registered interest
date	30/11/2022
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Vegetable Oils: Prices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether he has (a) taken recent steps to help reduce and (b) had recent discussions with Cabinet colleagues on the price of hydrogenated vegetable oil.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	99780
answer	answer is ministerial correction date of answer 07/12/2022 answer text <p>The price of HVO is ultimately driven by market conditions and production costs, however, the operation of the RTFO is the Government’s primary mechanism for addressing the cost difference between fossil fuels and renewable fuels such as HVO.</p><p> </p><p>Ministers have not had any conversation with Cabinet colleagues recently regarding price of HVO specifically. But the Government recognises the important contribution that fuels such as HVO can play as it works to decarbonise transport.</p><p> </p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 07/12/2022 12:00:12 answering member 3991 label Biography information for Jesse Norman
tabling member	1548 label Biography information for Jessica Morden