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1489283

registered interest
date	14/07/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, when he plans to respond to the correspondence of 25 May 2022 from the Hon. Member for West Lancashire, reference ZA59821, regarding support for people with allergies.
tabling member constituency	West Lancashire
tabling member printed	Rosie Cooper
uin	36726
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>We replied to the hon. Member on 18 July 2022.</p><p> </p> answering member constituency Lewes answering member printed Maria Caulfield question first answered 19/07/2022 16:36:25 answering member 4492 label Biography information for Maria Caulfield
tabling member	1538 label Biography information for Rosie Cooper

1488860

registered interest
date	13/07/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, when her Department plans to reply to the correspondence from the hon. Member for Warley of 10 March on delays in extension of applications for Further Leave to Remain.
tabling member constituency	Warley
tabling member printed	John Spellar
uin	35833
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>A response was sent to the hon. Member on 6 July 2022.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 19/07/2022 11:00:06 answering member 4451 label Biography information for Kevin Foster
tabling member	318 label Biography information for John Spellar

1487827

registered interest
date	11/07/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the average waiting time is for a response to be received from the MP's accounts team; and how many open cases there are as of 11 July 2022.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	33816
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>The Department does not publish average waiting times for substantive responses to correspondence.</p><p>Performance against target has been impacted by a significant increase in the volume of correspondence received, including the unprecedented amount of correspondence about the situation in Afghanistan and more recently in Ukraine.</p><p>The Department continues to prioritise enquiries related to Ukraine and recognises that it has not been able to meet service standard in other cases. Actions are being taken to clear backlogs and drive-up performance.</p><p>Members can escalate urgent and compassionate cases via the team at Portcullis House or via engagement surgeries with the MP Engagement team.</p><p>The Department continues to recruit additional resources and has recently been loaned staff from non-operational areas to assist in clearing the backlogs. A detailed recovery plan to support a return to an acceptable service standard is being prepared.</p><p>Data about intake and performance in answering Hon. Members correspondence are published quarterly with the latest Quarter available at: <a href="https://www.gov.uk/government/publications/customer-service-operations-data-q1-2022" target="_blank">https://www.gov.uk/government/publications/customer-service-operations-data-q1-2022</a></p> answering member constituency Torbay answering member printed Kevin Foster question first answered 19/07/2022 10:38:47 answering member 4451 label Biography information for Kevin Foster
tabling member	4418 label Biography information for Justin Madders

1488074

registered interest
date	11/07/2022
answering body	Department for Environment, Food and Rural Affairs
answering dept id	13
answering dept short name	Environment, Food and Rural Affairs
answering dept sort name	Environment, Food and Rural Affairs
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Environment, Food and Rural Affairs, when he will respond to the correspondence of 25 April 2022 from the hon. member for West Lancashire on support for the farming industry, reference ZA59529.
tabling member constituency	West Lancashire
tabling member printed	Rosie Cooper
uin	33734
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>A reply was sent to the hon. Member on 13 July 2022.</p> answering member constituency Banbury answering member printed Victoria Prentis question first answered 19/07/2022 15:40:55 answering member 4401 label Biography information for Victoria Prentis
tabling member	1538 label Biography information for Rosie Cooper

1488075

registered interest
date	11/07/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, when he plans to respond to the letter of 29 April 2022 from the hon. member for West Lancashire to his predecessor, regarding arthritis analgesia, reference ZA59617.
tabling member constituency	West Lancashire
tabling member printed	Rosie Cooper
uin	33735
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>We replied to the hon. Member on 14 July 2022.</p><p> </p> answering member constituency Lewes answering member printed Maria Caulfield question first answered 19/07/2022 15:27:25 answering member 4492 label Biography information for Maria Caulfield
tabling member	1538 label Biography information for Rosie Cooper

1487277

registered interest
date	07/07/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what percentage of correspondence from hon. Members received by her Department's MP Account Manager in the last three months (a) received a reply within 20 days and (b) has not received a reply; if she will put in place a new mechanism for hon Members to escalate cases where there is a delay in responding beyond the 20 working day target; what estimate she has made of the level and extent of delay in responding to hon. Members on cases relating to (i) Ukraine, (ii) Afghanistan and (iii) other countries.
tabling member constituency	Brighton, Pavilion
tabling member printed	Caroline Lucas
uin	32508
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>The Department works to a target of responding to 95% of Hon. Members written correspondence within 20 working days.</p><p>Performance against target has been impacted by a significant increase in the volume of correspondence received, including the unprecedented amount of correspondence about the situation in Afghanistan and more recently in Ukraine.</p><p>The Department continues to prioritise enquiries related to Ukraine and recognises it has not been able to meet service standard in other cases. Actions are being taken to clear backlogs and drive-up performance.</p><p>Members can escalate urgent and compassionate cases via regular engagement surgeries with the MP Engagement team.</p><p>The Department continues to recruit additional resources and has recently been loaned staff from non-operational areas to assist in clearing the backlogs. A detailed recovery plan to support a return to an acceptable service standard is being prepared.</p><p>Data about intake and performance in answering Hon. Members correspondence are published quarterly with the latest Quarter available at: <a href="https://www.gov.uk/government/publications/customer-service-operations-data-q1-2022" target="_blank">https://www.gov.uk/government/publications/customer-service-operations-data-q1-2022</a></p> answering member constituency Torbay answering member printed Kevin Foster question first answered 19/07/2022 10:37:35 answering member 4451 label Biography information for Kevin Foster
tabling member	3930 label Biography information for Caroline Lucas

1486940

registered interest
date	06/07/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, when he will respond to the correspondence of 10 May 2022 from the hon. Member for West Lancashire on macular research, reference ZA59681.
tabling member constituency	West Lancashire
tabling member printed	Rosie Cooper
uin	31802
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>We replied to the hon. Member on 13 July 2022.</p> answering member constituency Lewes answering member printed Maria Caulfield question first answered 19/07/2022 14:17:46 answering member 4492 label Biography information for Maria Caulfield previous answer version 11949 answering member constituency Lewes answering member printed Maria Caulfield answering member 4492 label Biography information for Maria Caulfield
tabling member	1538 label Biography information for Rosie Cooper

1486228

registered interest
date	04/07/2022
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, when he plans to respond to the letter from the hon. Member for Sefton Central dated 16 May 2022 regarding Lydiate Primary School, sent via email on 16 May 2022.
tabling member constituency	Sefton Central
tabling member printed	Bill Esterson
uin	30006
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>The hon. Member for Sefton Central’s correspondence of 16 May 2022 was responded to by my noble Friend, the Minister for the School System, Baroness Barran on 8 June 2022, reference 2022-0018471, and was issued to the email address: <a href="mailto:bill.esterson.mp@parliament.uk" target="_blank">bill.esterson.mp@parliament.uk</a>.</p> answering member constituency Colchester answering member printed Will Quince question first answered 19/07/2022 16:56:00 answering member 4423 label Biography information for Will Quince
tabling member	4061 label Biography information for Bill Esterson

1485340

registered interest
date	01/07/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, when he will respond to the correspondence of 29 April 2022 from the hon. Member for High Peak, referenced RL37314.
tabling member constituency	High Peak
tabling member printed	Robert Largan
uin	28933
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>I replied to the hon. member on 13 July.</p> answering member constituency Lewes answering member printed Maria Caulfield question first answered 19/07/2022 14:23:05 answering member 4492 label Biography information for Maria Caulfield
tabling member	4852 label Biography information for Robert Largan

1485341

registered interest
date	01/07/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, when he will respond to the correspondence of 10 May 2022 from the hon. Member for High Peak, reference RL38510.
tabling member constituency	High Peak
tabling member printed	Robert Largan
uin	28934
answer	answer is ministerial correction date of answer 19/07/2022 answer text <p>We replied to the hon. Member on 13 July.</p> answering member constituency Lewes answering member printed Maria Caulfield question first answered 19/07/2022 14:21:19 answering member 4492 label Biography information for Maria Caulfield
tabling member	4852 label Biography information for Robert Largan