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1471655
registered interest false more like this
date less than 2022-06-20more like thismore than 2022-06-20
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading UK Visas and Immigration: Telephone Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, for what reason the UKVI MP Urgent Inquiries line closed at least 20 minutes early on 17 June 2022. more like this
tabling member constituency Bournemouth East more like this
tabling member printed
Mr Tobias Ellwood more like this
uin 21114 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>Due to an unexpected spike in calls a large queue of callers built. To ensure those in the queue were able to speak with an agent before 5pm the line closed to NEW callers at 3.15pm (45 minutes earlier than normal). Agents continued to assist queued callers up until 6pm. We continue to closely monitor and review call volumes to match staffing capacity to anticipated demand.</p><p>Analysis of the spike on 17<sup>th</sup> June is currently being undertaken to ensure a closure of this nature is not required in the future.</p> more like this
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:26:40.22Zmore like thismore than 2022-06-23T10:26:40.22Z
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
1487
label Biography information for Mr Tobias Ellwood more like this
1471740
registered interest false more like this
date less than 2022-06-20more like thismore than 2022-06-20
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Members: Correspondence more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of her Department's response rate to enquiries from hon. Members. more like this
tabling member constituency Sheffield, Brightside and Hillsborough more like this
tabling member printed
Gill Furniss more like this
uin 21244 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>Performance against target has been impacted by a significant increase in the volume of correspondence received, including the unprecedented amount of correspondence about the situation in Afghanistan and more recently in Ukraine.</p><p>The Department continues to prioritise enquiries related to Ukraine and recognises it has not been able to meet service standard in other cases. Actions are being taken to clear backlogs and drive-up performance. MPs can escalate urgent and compassionate cases via the team at Portcullis House.</p><p>The Department continues to recruit additional resources and has recently been loaned staff from non-operational areas to assist in clearing the backlogs.</p> more like this
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:30:11.41Zmore like thismore than 2022-06-23T10:30:11.41Z
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
4571
label Biography information for Gill Furniss more like this
1471742
registered interest false more like this
date less than 2022-06-20more like thismore than 2022-06-20
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Members: Correspondence more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, how many and what proportion of enquiries from hon. Members to her Department received a response within 20 working days since 1 January 2022; and how many and what proportion of enquiries awaiting a response were received more than (i) 20, (ii) 40, (iii) 60 and (iv) 80 working days ago as of 20 June 2022. more like this
tabling member constituency Sheffield, Brightside and Hillsborough more like this
tabling member printed
Gill Furniss more like this
uin 21245 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>Performance against target has been impacted by a significant increase in the volume of correspondence received, including the unprecedented amount of correspondence about the situation in Afghanistan and more recently in Ukraine.</p><p>The Department continues to prioritise enquiries related to Ukraine and recognises it has not been able to meet service standard in other cases. Actions have been taken to clear backlogs and drive-up performance. MPs can escalate urgent and compassionate cases via the team at Portcullis House.</p><p>The Department continues to recruit additional resources and has recently been loaned staff from non-operational areas to assist in clearing the backlogs.</p><p>Data about intake and performance in answering Hon. Members correspondence are published quarterly with the latest Quarter available at: <a href="https://www.gov.uk/government/publications/customer-service-operations-data-q1-2022" target="_blank">https://www.gov.uk/government/publications/customer-service-operations-data-q1-2022</a></p>
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:29:35.847Zmore like thismore than 2022-06-23T10:29:35.847Z
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
4571
label Biography information for Gill Furniss more like this
1471758
registered interest false more like this
date less than 2022-06-20more like thismore than 2022-06-20
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading HM Passport Office and UK Visas and Immigration: Correspondence more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, with reference to UK Visas and Immigration and HM Passport Office's customer service operations data, published on 26 May 2022, what her timeframe is for reaching the performance target of 95 per cent in respect of responses to letters and emails from hon. Members. more like this
tabling member constituency Ealing Central and Acton more like this
tabling member printed
Dr Rupa Huq more like this
uin 21240 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>Performance against target has been impacted by a significant increase in the volume of correspondence received, including the unprecedented amount of correspondence about the situation in Afghanistan and more recently in Ukraine.</p><p>The Department continues to prioritise enquiries related to Ukraine and recognises it has not been able to meet service standard in other cases. Actions are being taken to clear backlogs and drive-up performance. MPs can also escalate urgent and compassionate cases via the team at Portcullis House.</p><p>The Department continues to recruit additional resources and has recently been loaned staff from non-operational areas to assist in clearing the backlogs.</p> more like this
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:32:32.317Zmore like thismore than 2022-06-23T10:32:32.317Z
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
4511
label Biography information for Dr Rupa Huq more like this
1471822
registered interest false more like this
date less than 2022-06-20more like thismore than 2022-06-20
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Home Office: Telephone Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, how many new enquiries her Department’s MP hotline teams have processed in each month of 2022 up to 20 June. more like this
tabling member constituency Newport East more like this
tabling member printed
Jessica Morden more like this
uin 21147 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>The volume of calls received, and enquiries handled in these calls on the MP Helpline in each month of 2022 is detailed below.</p><table><tbody><tr><td> </td><td>Calls Answered</td><td>Total Enquiries handles through calls</td></tr><tr><td>Jan-22</td><td>1327</td><td>1650</td></tr><tr><td>Feb-22</td><td>1344</td><td>1659</td></tr><tr><td>Mar-22</td><td>1808</td><td>2383</td></tr><tr><td>Apr-22</td><td>1967</td><td>3632</td></tr><tr><td>May-22</td><td>3716</td><td>7118</td></tr><tr><td>Jun-22</td><td>2902</td><td>4884</td></tr></tbody></table><p> </p> more like this
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:05:41.843Zmore like thismore than 2022-06-23T10:05:41.843Z
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
1548
label Biography information for Jessica Morden more like this
1471413
registered interest false more like this
date less than 2022-06-17more like thismore than 2022-06-17
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Visas: Afghanistan more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, how many Afghan nationals have been granted UK visas since 1 July 2021. more like this
tabling member constituency Bradford East more like this
tabling member printed
Imran Hussain more like this
uin 20256 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>The Home Office publishes data on entry clearance grants by nationality in the ‘<a href="https://www.gov.uk/government/collections/immigration-statistics-quarterly-release" target="_blank">Immigration Statistics Quarterly Release</a>’. Data on the number of visas granted to Afghan nationals is published in table Vis_D02 of the ‘<a href="https://www.gov.uk/government/statistical-data-sets/managed-migration-datasets#entry-clearance-visas-granted-outside-the-uk" target="_blank">entry clearance visa applications and outcomes detailed datasets</a>’. Information on how to use the dataset can be found in the ‘Notes’ page of the workbook. The latest data relates to the year ending March 2022. Additionally, the Home Office publishes a high-level overview of the data in the ‘<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1076145/visas-summary-mar-2022-tables.ods" target="_blank">summary tables</a>’. The ‘contents’ sheet contains an overview of all available data on entry clearance visas.</p><p>Information on future Home Office statistical release dates can be found in the ‘<a href="https://www.gov.uk/search/research-and-statistics?keywords=immigration&amp;content_store_document_type=upcoming_statistics&amp;organisations%5B%5D=home-office&amp;order=relevance" target="_blank">Research and statistics calendar</a>’.</p>
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T09:51:48.453Zmore like thismore than 2022-06-23T09:51:48.453Z
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
4394
label Biography information for Imran Hussain more like this
1471450
registered interest false more like this
date less than 2022-06-17more like thismore than 2022-06-17
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Refugees: Afghanistan more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, pursuant to the Answer of 8 June 2022 to Question 13085 on Refugees: Afghanistan, how many of the 12,000 individuals accommodated in hotels from the Operation Pitting evacuation have been moved to permanent accommodation as of 17 June 2022. more like this
tabling member constituency Westmorland and Lonsdale more like this
tabling member printed
Tim Farron more like this
uin 20243 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>We have moved, or in the process of moving 6,700 people into new homes since the first ARAP flights in June 2021.</p><p>We are working across government and with over three hundred Local Authority partners to move Afghan evacuees into permanent homes as soon as possible so they can settle and rebuild their lives. Alongside our engagement with local authorities, we are reaching out to landlords, developers and the wider private rented sector to encourage further offers of properties, either directly to Local Authorities or through our Housing portal.</p> more like this
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T09:54:18.243Zmore like thismore than 2022-06-23T09:54:18.243Z
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
1591
label Biography information for Tim Farron more like this
1471159
registered interest false more like this
date less than 2022-06-16more like thismore than 2022-06-16
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Refugees: Ukraine more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, what recent assessment has she made of the adequacy of financial support available to participants in the Ukraine Family Scheme compared to those participating in the Homes for Ukraine Scheme. more like this
tabling member constituency Dwyfor Meirionnydd more like this
tabling member printed
Liz Saville Roberts more like this
uin 19651 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>Ukrainian nationals coming to the UK under the Ukraine Family Scheme are given the same access to work, benefits and public services as those coming here under the Homes for Ukraine Scheme, as laid down in Appendix Ukraine to the Immigration Rules, details of which can be found at:</p><p><a href="https://www.gov.uk/guidance/immigration-rules/immigration-rules-appendix-ukraine-scheme?msclkid=e6adf1dbcf7b11ec86b0be860d4b164a" target="_blank">https://www.gov.uk/guidance/immigration-rules/immigration-rules-appendix-ukraine-scheme?msclkid=e6adf1dbcf7b11ec86b0be860d4b164a</a></p><p>Those sponsoring under the Ukraine Family Scheme are not required to provide accommodation. Therefore, the Government has not extended the £350 per month ‘thank you’ payment offered to those providing a home to refugees arriving in the UK under the Homes for Ukraine and Super Sponsor Schemes.</p><p>Sponsoring family members able to provide appropriate accommodation can choose to sponsor their family members under the Homes for Ukraine Scheme or Super Sponsor Schemes in order to become eligible for the ‘thank you’ payment.</p>
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:21:20.157Zmore like thismore than 2022-06-23T10:21:20.157Z
answering member
4451
label Biography information for Kevin Foster more like this
previous answer version
7944
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
4521
label Biography information for Liz Saville Roberts more like this
1471181
registered interest false more like this
date less than 2022-06-16more like thismore than 2022-06-16
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Members: Correspondence more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, when her Department will respond to the correspondence via email of (a) 23 March 2022 at 12:20 and (b) 25 April 2022 at 17:30 from the hon. Member for Brentford and Isleworth on the British National Overseas application. more like this
tabling member constituency Brentford and Isleworth more like this
tabling member printed
Ruth Cadbury more like this
uin 19628 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>The Home Office responded to the Hon. Member’s correspondence on 17 June 2022.</p> more like this
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:01:15.653Zmore like thismore than 2022-06-23T10:01:15.653Z
answering member
4451
label Biography information for Kevin Foster more like this
previous answer version
8229
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
4389
label Biography information for Ruth Cadbury more like this
1470561
registered interest false more like this
date less than 2022-06-15more like thismore than 2022-06-15
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office remove filter
answering dept sort name Home Office more like this
hansard heading Visas: Applications more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, whether her Department is taking steps to reduce administrative errors on the visa application with reference GWF06412451; and if her Department will fast-track the reissuing of paperwork for that application where necessary. more like this
tabling member constituency Easington more like this
tabling member printed
Grahame Morris more like this
uin 18876 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>The teams handling employment visas consider tens of thousands of applications per week. The vast majority of these are considered and reach the correct outcome.</p><p> </p><p>Processing errors are rare and when any errors are flagged to the department they are resolved quickly, as they have been in this case.</p> more like this
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
question first answered
less than 2022-06-23T10:22:52.297Zmore like thismore than 2022-06-23T10:22:52.297Z
answering member
4451
label Biography information for Kevin Foster more like this
previous answer version
7483
answering member constituency Torbay more like this
answering member printed Kevin Foster more like this
answering member
4451
label Biography information for Kevin Foster more like this
tabling member
3973
label Biography information for Grahame Morris more like this