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<p>The Government places great importance on the effective and timely handling of
correspondence, including from members of the public. The Cabinet Office currently
aims to respond to correspondence from members of the public in 20 working days, in
line with the <a href="https://www.gov.uk/government/publications/handling-government-correspondence-guidance"
target="_blank">guidance on handling correspondence</a>.</p><p><strong> </strong></p><p>The
Cabinet Office has responded to: 48% of public correspondence received in 2019 within
20 working days, 82% of public correspondence received in 2020 within 20 working days,
and 88% of public correspondence received between 1 January and 31 October 2021 within
20 working days.</p><p> </p>
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