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1313231

registered interest
date	11/05/2021
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Immigration: EU Nationals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, with reference to the Answer of 20 April 2021 to Question 181333 on Immigration: EU Nationals, what her Department's policy is in circumstances where an individual who is required to apply to the EU Settlement Scheme is unable to prove that they had reasonable grounds for missing the 30 June 2021 deadline.
tabling member constituency	Glenrothes
tabling member printed	Peter Grant
uin	336
answer	answer is ministerial correction date of answer 17/05/2021 answer text <p>In line with the general approach under the EU Settlement Scheme of looking to grant status, rather than for reasons to refuse, the Home Office will take a flexible and pragmatic approach to considering, in light of the circumstances of each case, whether there are reasonable grounds for an individual’s failure to meet the 30 June 2021 deadline.</p><p>Non-exhaustive guidance on what constitutes reasonable grounds for missing the deadline can be found at pages 26 to 44 of the main caseworker guidance for the scheme, which is available here:</p><p><a href="http://www.gov.uk/government/publications/eu-settlement-scheme-caseworker-guidance" target="_blank">www.gov.uk/government/publications/eu-settlement-scheme-caseworker-guidance</a>.</p><p>The guidance will underpin a flexible and pragmatic approach to considering late applications under the scheme, in light of the circumstances of each case.</p><p> </p> answering member constituency Torbay answering member printed Kevin Foster question first answered 17/05/2021 15:31:32 answering member 4451 label Biography information for Kevin Foster
tabling member	4466 label Biography information for Peter Grant

1313232

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many complaints were received by the Child Maintenance Service in (a) 2020 and (b) 2019.
tabling member constituency	Glenrothes
tabling member printed	Peter Grant
uin	337
answer	answer is ministerial correction date of answer 17/05/2021 answer text <p>The Department has received CMS complaints in these years as follows:</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>2018/2019</p></td><td><p>2019/2020</p></td><td><p>2020/2021</p></td></tr><tr><td><p>Caseload</p></td><td><p>475,200</p></td><td><p>515,600</p></td><td><p>548,400</p></td></tr><tr><td><p>Complaints</p></td><td><p>7,235</p></td><td><p>10,315</p></td><td><p>6,196</p></td></tr></tbody></table><p> </p><p>The data includes both Collect &amp; Pay and Direct Pay. It should be noted that each case has at least two customers associated with it (Paying and Receiving parents) and on occasion, there may be two complaints relating to a single case.</p><p><strong> </strong></p> answering member constituency Hexham answering member printed Guy Opperman question first answered 17/05/2021 16:59:29 answering member 4142 label Biography information for Guy Opperman
tabling member	4466 label Biography information for Peter Grant