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1306713

registered interest
date	25/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Financial Ombudsman Service: Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what discussions they have had with the Financial Ombudsman Service about (1) the Ombudsman's mass claims unit, and (2) the affordability of mass claims relating to consumer credit companies.
tabling member printed	Lord Naseby
uin	HL14653
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>The Treasury is in regular dialogue with the Financial Ombudsman Service (FOS) including on matters relating to consumer credit affordability and redress claims.</p><p> </p><p>To help alleviate the pressure on firms, the FOS currently sets the number of free cases at 25. From the 26<sup>th</sup> complaint onwards, businesses are currently charged a £650 case fee to cover the cost of subsequent complaints brought against them, regardless of outcome. It is estimated that nine in ten businesses whose customers bring complaints to the FOS won’t pay any case fees.</p><p> </p><p>It is important to note that the FOS is an independent non-governmental body which makes decisions within the statutory framework agreed by Parliament. The Government is not involved in the day-to-day operations of the FOS.</p><p> </p><p>The independence of the FOS is vital to its role. Its credibility, authority and value to consumers would be undermined if it were possible for the Government to intervene in its decision making.</p> answering member printed Lord Agnew of Oulton grouped question UIN HL14654 question first answered 31/03/2021 14:25:03 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	1251 label Biography information for Lord Naseby

1306714

registered interest
date	25/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Financial Ombudsman Service: Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether (1) they, or (2) the Financial Conduct Authority, approved the use by the Financial Ombudsman Service of 'mass claims' to deal with claims against consumer credit companies.
tabling member printed	Lord Naseby
uin	HL14654
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>The Treasury is in regular dialogue with the Financial Ombudsman Service (FOS) including on matters relating to consumer credit affordability and redress claims.</p><p> </p><p>To help alleviate the pressure on firms, the FOS currently sets the number of free cases at 25. From the 26<sup>th</sup> complaint onwards, businesses are currently charged a £650 case fee to cover the cost of subsequent complaints brought against them, regardless of outcome. It is estimated that nine in ten businesses whose customers bring complaints to the FOS won’t pay any case fees.</p><p> </p><p>It is important to note that the FOS is an independent non-governmental body which makes decisions within the statutory framework agreed by Parliament. The Government is not involved in the day-to-day operations of the FOS.</p><p> </p><p>The independence of the FOS is vital to its role. Its credibility, authority and value to consumers would be undermined if it were possible for the Government to intervene in its decision making.</p> answering member printed Lord Agnew of Oulton grouped question UIN HL14653 question first answered 31/03/2021 14:25:03 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	1251 label Biography information for Lord Naseby

1305831

registered interest
date	24/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Bank Services and Billing: Older People
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what assessment they have made of the impact of the digitalisation of banking and billing services on elderly people.
tabling member printed	Lord Browne of Belmont
uin	HL14560
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>The retail sector is evolving, as more consumers and businesses opt for the convenience, security, and speed of digital payments and digital banking.</p><p> </p><p>While these innovations have brought considerable benefits to many consumers, the Government recognises that some people continue to prefer to access their banking and payments through more traditional channels. Though the Government does not make direct assessments of the impact of digitalisation of banking and billing services on the elderly, it firmly believes that it is vital to ensure that all customers, including the elderly, have suitable access to banking and bill payment services.</p><p> </p><p>That is why UK banks and building societies are required to provide a prompt, efficient and fair service to all of their customers, including the elderly, as set out in the Financial Conduct Authority’s (FCA) Principles of Business. For example, if a customer did not have access to the internet, then the FCA would expect the customers’ bank to provide paper bank statements to them instead.</p><p> </p><p>For billing services, the energy regulator Ofgem requires energy suppliers to maintain a Priority Services Register of customers in vulnerable circumstances, which includes customers of pensionable age. A range of protections are available to these customers, including the provision of account and bill information in an accessible format.</p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:19:24 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	3801 label Biography information for Lord Browne of Belmont

1305343

registered interest
date	23/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Postal Services: Northern Ireland
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what assessment they have made of the effectiveness of Great Britain to Northern Ireland parcel delivery services; and what assessment they have made of the impact of the Northern Ireland Protocol on such services.
tabling member printed	Lord Browne of Belmont
uin	HL14485
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>Earlier this month, the Government took several temporary operational steps to avoid disruptive cliff edges which could have affected the delivery of parcel services. These included extending the temporary arrangements that the Government set out on parcels before the end of the transition period, giving further time to parcel operators to prepare for new requirements and minimise the impact on day-to-day lives in Northern Ireland.</p><p>The Government remains committed to meeting its obligations in the Northern Ireland Protocol and to doing so in a pragmatic and proportionate way, taking full account of the Belfast (Good Friday) Agreement. The Government is continuing to support parcel operators and businesses across sectors to adapt to the new trading arrangements with the EU.</p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:07:19 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	3801 label Biography information for Lord Browne of Belmont

1305374

registered interest
date	23/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Wyelands Bank
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether the Bank of England has required Wyelands Bank to return all deposits or a category of deposits; if so, when; whether Wyelands remains an approved bank on the Bank of England list of banks; and if not, why this has not been publicly announced.
tabling member printed	Lord Myners
uin	HL14527
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>The PRA published a statement on its website on 3 March 2021, confirming that Wyelands Bank had been required to operationalise an orderly repayment of its deposits. Wyelands Bank has since published a statement on its website confirming that its deposit accounts have been closed and that depositors were repaid on 17 March. Wyelands have instructed any depositors who have not received their funds to contact their Customer Service team.</p><p>Wyelands remains authorised by the PRA and regulated by the PRA and the FCA; however, as shown on the Financial Services Register, its permission to perform regulated activities is subject to limitations.</p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:10:32 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	3869 label Biography information for Lord Myners

1305375

registered interest
date	23/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Greensill: Money Laundering
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what discussions they had with the Financial Conduct Authority (FCA) about Greensill Capital and anti-money laundering regulations; and on what dates the FCA visited Greensill Capital in relation to such regulations.
tabling member printed	Lord Myners
uin	HL14528
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>The FCA is the supervisor for firms registered as Annex 1 firms under the Money Laundering Regulations 2017. <br> <br>Greensill Capital UK (Limited) was not authorised by the FCA. It was a registered entity under the Money Laundering Regulations, which means that it was subject to FCA regulation only for compliance with Anti-Money Laundering rules, not for wider conduct issues. Greensill Capital Securities Ltd was an Appointed Representative of an FCA-regulated firm, under whose supervision it could conduct some regulated activities. However, it was not itself supervised or authorised by the FCA. Greensill Capital Securities Ltd is no longer an Appointed Representative</p><p><br>It would not be appropriate for HM Treasury to comment on the actions taken by an independent regulator regarding an individual firm.</p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:23:57 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	3869 label Biography information for Lord Myners

1304513

registered interest
date	22/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Political Parties: Coronavirus
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government which political parties have claimed (1) furlough payments, or (2) other emergency funding related to the COVID-19 pandemic, since March 2020; and what amount was paid to each one.
tabling member printed	Lord Roberts of Llandudno
uin	HL14466
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>Due to HMRC’s duty of confidentiality, HMRC cannot publish identifying information that relates to their functions, which includes the coronavirus financial support schemes, unless there is an appropriate legal basis for publication. No such legal basis was in place for the Coronavirus Job Retention Scheme (CJRS) prior to 12 November 2020 when the CJRS Direction extending the scheme from 1 November was signed by the Chancellor of the Exchequer.</p><p> </p><p>In line with the direction that was published on 12 November, as part of HMRC’s commitment to transparency and to deter fraudulent claims, HMRC published information about employers who claimed for December[1] and will continue to do so on a monthly basis.</p><p> </p><p>[1] <a href="https://www.gov.uk/government/publications/employers-who-have-claimed-through-the-coronavirus-job-retention-scheme" target="_blank">https://www.gov.uk/government/publications/employers-who-have-claimed-through-the-coronavirus-job-retention-scheme</a></p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:08:10 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	3691 label Biography information for Lord Roberts of Llandudno

1304514

registered interest
date	22/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Greensill
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government on what dates capital adequacy and stress tests were carried out on Greensill Capital; and what the outcome was of those checks.
tabling member printed	Lord Sikka
uin	HL14467
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>Greensill Capital (UK) Limited was not authorised by the FCA. It was a registered entity under the Money Laundering Regulations, which means that the FCA supervised it but only for compliance with Anti-Money Laundering rules, not for wider conduct issues. Greensill Capital Securities Ltd was an Appointed Representative of an FCA-regulated firm, under whose supervision it could conduct some regulated activities. However, it was not itself supervised or authorised by the FCA. Greensill Capital Securities Ltd is no longer an Appointed Representative.</p><p>At no time has the Bank of England authorised or supervised Greensill Capital (UK) Limited or any member of their group.</p><p>Given Greensill Capital was not authorised by the Bank of England or the FCA no capital adequacy or stress tests were required or carried out.</p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:22:03 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	4885 label Biography information for Lord Sikka

1304518

registered interest
date	22/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Ogier: Fines
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government, further to the tax tribunal judgment in Odey Asset Management LLP and others v HMRC [2021] UKFTT 31 (TC), what penalties have been levied upon Ogier Trustee (Jersey) Limited.
tabling member printed	Lord Sikka
uin	HL14471
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>The administration of the tax system is a matter for HM Revenue and Customs.  It would not be appropriate for Treasury ministers to become involved in the administration of the tax system in specific cases.</p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:14:33 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	4885 label Biography information for Lord Sikka

1304525

registered interest
date	22/03/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Large Goods Vehicle Drivers: Off-payroll Working
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what assessment they have made of the impact the revised tax legislation which takes effect next month will have on the ability of HGV drivers to remain self-employed.
tabling member printed	Lord Taylor of Warwick
uin	HL14478
answer	answer is ministerial correction date of answer 31/03/2021 answer text <p>The changes to the off-payroll working rules come into effect on 6 April 2021 and were legislated for in Finance Act 2020. The off-payroll working rules have been in place for over 20 years and are designed to ensure that individuals working like employees but through their own limited company pay broadly the same Income Tax and National Insurance contributions (NICs) as those who are directly employed.</p><p> </p><p>The Tax Information and Impact Note (TIIN)<sup><sup>[1]</sup></sup> published at Spring Budget 2021 sets out HMRC’s assessment that the reform of the off-payroll working rules is expected to affect about 180,000 individuals working through their own limited companies.</p><p> </p><p>The changes to the off-payroll working rules do not introduce a new tax liability and do not apply to the self-employed. HMRC's published guidance<sup><sup>[2]</sup></sup> includes an explanation of when lorry (HGV) drivers are likely to be employed and self-employed. This guidance applies to those working through Personal Service Companies and so in scope of the off-payroll rules, and is not changed by the reform.</p><p> </p><p>[1] <a href="https://www.gov.uk/government/publications/off-payroll-working-rules-from-april-2021/off-payroll-working-rules-from-april-2021" target="_blank">https://www.gov.uk/government/publications/off-payroll-working-rules-from-april-2021/off-payroll-working-rules-from-april-2021</a></p><p>[2] <a href="https://www.gov.uk/hmrc-internal-manuals/employment-status-manual/esm4210" target="_blank">https://www.gov.uk/hmrc-internal-manuals/employment-status-manual/esm4210</a></p> answering member printed Lord Agnew of Oulton question first answered 31/03/2021 14:12:31 answering member 4689 label Biography information for Lord Agnew of Oulton
tabling member	1796 label Biography information for Lord Taylor of Warwick