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<p>Pension Wise and The Pensions Advisory Service provide free, impartial guidance
to help inform individuals of their pension options. Supporting individuals to make
considered decisions regarding their pension savings and income in retirement is of
the utmost importance.</p><p> </p><p>Pension Wise evaluates its service annually.
In 2019/20, Pension Wise appointment customers were extremely satisfied with the service
with 94% being very or fairly satisfied with their overall experience in 2019/20.
Nine in ten appointment customers (91%) agree that Pension Wise helped them to consider
their pension access options more thoroughly. A similar proportion (89%) felt they
learned something new from using the service. These findings suggest that Pension
Wise can help customers make better-informed decisions when accessing their pension
pots, which is the key aim of the service.</p><p>The Government is committed to action
that helps to alleviate levels of pensioner poverty. For current pensioners, this
includes the contribution of the Triple Lock, the new State Pension and Pension Credit.
As a result of the Triple Lock, the full yearly basic State Pension is now over £1,900
a year higher than in 2010, in cash terms. From this April, it will be £2,050 higher.
In 2018/19 there were 100,000 fewer pensioners in absolute low income poverty than
in 2009/10.</p>
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