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<p>As part of our commitment to improving the application process for customers, feedback
is sought via a voluntary online survey. We do not collect feedback specifically on
applicants’ understanding of the difference between Settled Status and Pre-Settled
Status. We do however provide guidance on the differences between the two statuses
on GOV.UK.</p><p><br><a href="https://www.gov.uk/settled-status-eu-citizens-families/what-settled-and-presettled-status-means"
target="_blank">https://www.gov.uk/settled-status-eu-citizens-families/what-settled-and-presettled-status-means</a>.</p><p>We
have also made improvements to the application process to make it clear to applicants
the scope for them to provide additional evidence of their eligibility for settled
status before they accept a grant of pre-settled status.</p>
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