| answer text |
<p>Comprehensive guidance on Universal Credit Advance payments is available to all
staff across the Jobcentre network.</p><p> </p><p>This guidance is clear that it is
essential that all new claimants are offered an Advance and that it is processed at
the first point of contact. Applications for an advance payment can be made in person,
by telephone or online depending on the claimant’s circumstances.</p><p> </p><p>New
claimants can apply for a Universal Credit advance, worth up to 100 per cent of a
claimant’s indicative award, paid within 72 hours of making a request, and can receive
payment within a day if needed. Around 60% of eligible new claims to Universal Credit
received an advance in February 2019.</p><p> </p><p>Universal Credit guidance is published
in the House of Commons library and the Department is committed to refreshing this
at regular intervals.</p>
|
 |
