| answer text |
<p>We do not intend to stop anyone’s benefit during the pilot. In the pilot phase,
our intention is to learn how to effectively assist people onto Universal Credit and
to develop processes to deliver that help. This is particularly important for vulnerable
and hard-to-reach claimants, who the Department will help to move across to the new
system. We are piloting this approach precisely to learn how we can contact and support
people to move to Universal Credit without ending their legacy entitlement.</p><p>Through
the pilot process we will work to understand the reasons for unsuccessful applications.
However, there will be safeguards in place to protect those who might otherwise fail
to make a successful claim.</p><p> </p><p>We will report on our findings from the
pilot before bringing forward legislation to extend this process.</p>
|
 |
