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1061195

registered interest
date	14/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Computers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the total number of computers available for public use in Jobcentres in England was in each year since 2010.
tabling member constituency	Cardiff West
tabling member printed	Kevin Brennan
uin	221632
answer	answer is ministerial correction date of answer 19/02/2019 answer text <p>The information requested is detailed below and is from internal DWP data which has not been quality assured to official statistical standards:</p><p /><p>Reliable data for the period 2010-2013 is not held.</p><p> </p><p>In 2014 national roll-out of customer devices* was completed by June 2014, with a total in England of 6761.</p><p> </p><p>Between 2015 and 2018 these devices were maintained in England at 6761.</p><p> </p><p>In 2019 the number of customer devices in jobcentres in England has reduced to 6409 due to the rationalisation of the DWP Estate. These figures include 44 new up to date customer devices which have been installed and are currently being trialled in 3 offices in England from 2019. This should result in all devices in England being replaced during 2019 with new bespoke machines designed to support the Universal Credit customer journey.</p><p> </p><p>Notes:</p><p> </p><p>* A desktop computer available for public use, available for the majority of time with the exception of servicing and updates.</p><p> </p><p>These figures do not include “JobPoints/JobKiosks” that could be used by the public for job search activities and which were completely decommissioned by November 2014.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 19/02/2019 18:10:01 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1400 label Biography information for Kevin Brennan

1061197

registered interest
date	14/02/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Computers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many computers have been available for public use in Jobcenters in each region of England in each year since 2010.
tabling member constituency	Cardiff West
tabling member printed	Kevin Brennan
uin	221633
answer	answer is ministerial correction date of answer 19/02/2019 answer text <p>The information requested is detailed below and is from internal DWP data which has not been quality assured to official statistical standards:</p><p> </p><p>Reliable data for the period 2010-2013 is not held.</p><p> </p><p>For the period 2014-2019 the number of devices * is detailed in the table below:</p><p> </p><table><tbody><tr><td><p>Region</p></td><td><p>Years 2014-2018</p></td><td><p>Number of devices</p></td></tr><tr><td><p>Southern</p></td><td rowspan="5"><p> </p></td><td><p>1101</p></td></tr><tr><td><p>London &amp; Home Counties</p></td><td><p>1794</p></td></tr><tr><td><p>Central</p></td><td><p>1553</p></td></tr><tr><td><p>North West</p></td><td><p>1050</p></td></tr><tr><td><p>North East</p></td><td><p>1263</p></td></tr><tr><td><p>Region</p></td><td><p>Year: 2019</p></td><td><p>Number of devices</p></td></tr><tr><td><p>Southern</p></td><td rowspan="5"><p> </p></td><td><p>1044</p></td></tr><tr><td><p>London &amp; Home Counties</p></td><td><p>1723</p></td></tr><tr><td><p>Central</p></td><td><p>1462</p></td></tr><tr><td><p>North West</p></td><td><p>992</p></td></tr><tr><td><p>North East</p></td><td><p>1188</p></td></tr></tbody></table><p> </p><p>For 2019 the number of customer devices in jobcentres in England has reduced overall to 6409, due to the rationalisation of the DWP Estate. These figures include 44 new up to date customer devices which have been installed and are currently being trialled in 3 offices in England from 2019. This should result in all devices in England being replaced during 2019 with new bespoke machines designed to support the Universal Credit customer journey.</p><p> </p><p>Notes:</p><p> </p><p><strong>* </strong>A desktop computer available for public use, available for the majority of time with the exception of servicing and updates.</p><p> </p><p>These figures do not include “JobPoints/JobKiosks” that could be used by the public for job search activities and which were completely decommissioned by November 2014</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 19/02/2019 18:27:55 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1400 label Biography information for Kevin Brennan