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1002760

registered interest
date	06/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what process is used by her Department to estimate the (a) average call duration and (b) amount of calls taken by case managers working on universal credit; and if she will publish the results of such estimates for each year for which information is available.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	188875
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>Data can be extracted from the Universal Credit Full Service system to establish the average number of calls per day and the average duration.</p><p> </p><p>We have no plans to collect or publish this data routinely given the costs involved in maintaining it to official statistics standards.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 12/11/2018 18:05:10 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4463 label Biography information for Chris Stephens

1001921

registered interest
date	05/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will set out the timeframe for implementing her Department's response to the court judgement of June 2018 on the payment of Severe Disability Premium to claimants who are already in receipt of Universal Credit.
tabling member constituency	Croydon North
tabling member printed	Mr Steve Reed
uin	188119
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>Written statement HCWS745 on 7 June 2018 , which preceded the Court judgment of 14 June, set out our plans to make provision for claimants already in receipt of Universal Credit, to receive a Severe Disability Premium backdated.</p><p><strong> </strong></p><p>The ‘Universal Credit (Managed Migration) Amendment Regulations 2018’, which contain these provisions, were laid in Parliament on 5 November 2018 and will now be scrutinised and voted on by Parliament.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 12/11/2018 18:08:45 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4268 label Biography information for Steve Reed

1000260

registered interest
date	02/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason the taper that is applied to wages is not applied to pensions in relation to universal credit.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	187333
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>The taper is the rate at which Universal Credit is reduced to take account of earnings. It is specifically for in work claimants and linked to earnings to incentivise work, and those in work to earn more. Universal Credit has a single taper of 63 per cent so payments reduce in a transparent and predictable way as earnings increase. Universal Credit is a means tested benefit, and income other than earnings, such as pensions, is taken fully into account in the assessment of Universal Credit. This is consistent with how legacy means tested benefits such as Employment and Support Allowance, Jobseeker’s Allowance and Income Support treat pension income. Therefore it would not be consistent to extend the earnings taper to pensions income and doing so would also undermine the incentives to work for people of working age.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 12/11/2018 18:05:06 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4243 label Biography information for Dan Jarvis