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<p>Prior to the roll-out of Universal Credit Full Service in their constituency, we
write to each hon. Member. The letter explains the implicit consent arrangements for
MPs and also provides the telephone number and email address of the District Manager
in the constituency, so that MPs can contact District Managers if there are urgent
constituent cases that need attention. This is the best route to raise issues on behalf
of constituents and works well because MPs’ offices can establish local relationships.</p>
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