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894857

registered interest
date	30/04/2018
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Parliamentary Tours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, what the reasons are for the introduction in October 2018 of a new system of Members' tours of the Palace of Westminster.
tabling member constituency	Ribble Valley
tabling member printed	Mr Nigel Evans
uin	139393
answer	answer is ministerial correction date of answer 14/05/2018 answer text <p>A review of the operating model for guided tours was undertaken because the current commercial contract, with Tour Guides Ltd to provide Blue Badge Tour Guides to take paid-for tours, is coming to an end in October 2018. This contract would not be extendable without a full procurement exercise. The end of the contract term has provided the opportunity to take a fresh look at how Parliament provides all democratic access and paid for guided tours. We want to reduce the complexity of the existing model (there are currently three different pools of tour guides conducting different types of tours, with different rates of pay and status of employment), ensure that quality tours are consistently delivered and ensure public money is spent wisely. We also want to take this opportunity to end Parliament’s use of casual contracts with no guaranteed hours.</p><p>The new operating model simplifies the management of our tours operation as a whole while maintaining the quality and consistency across all types of tours offered. It creates 28 new permanent jobs and ends our use of casual workers with no guaranteed hours. It will also save a modest amount of taxpayers’ money.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 14/05/2018 12:52:41 answering member 151 label Biography information for Tom Brake
tabling member	474 label Biography information for Mr Nigel Evans

894859

registered interest
date	30/04/2018
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Parliamentary Tours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, what training the Commission plans to provide for the new guides for Members' tours to ensure that the level of current expertise and knowledge is maintained.
tabling member constituency	Ribble Valley
tabling member printed	Mr Nigel Evans
uin	139395
answer	answer is ministerial correction date of answer 14/05/2018 answer text <p>Training for new guides will be provided through the Visitor Services Academy. The academy will be an internal accreditation programme developing the skills and expertise of guides delivering tours under the new operating model, which begins in October. The academy will deliver a structured programme of support and training using both internal and external expertise. Guides will undergo regular monitoring and assessment throughout their training to ensure that the quality of guided tours is maintained. The approach to training has been benchmarked against a number of external organisations and is consistent with that provided at comparable organisations.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 14/05/2018 12:55:18 answering member 151 label Biography information for Tom Brake
tabling member	474 label Biography information for Mr Nigel Evans

894968

registered interest
date	30/04/2018
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Parliament: Food
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, how many kilogrammes of food Parliament has discarded in (a) the last week and (b) the last month for which data are available.
tabling member constituency	Bassetlaw
tabling member printed	John Mann
uin	139399
answer	answer is ministerial correction date of answer 14/05/2018 answer text <p>For the working week of 23rd to 27th April 2018 (Monday – Friday), 4,845kgs of food waste from catering facilities was discarded.</p><p>For April 2018, 20,790kgs of food waste from catering facilities was discarded.</p><p>Residual food waste from offices is currently captured in the general waste stream and therefore at present we are unable to provide a breakdown of the total amount of food discarded from the Estate.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 14/05/2018 12:38:31 answering member 151 label Biography information for Tom Brake previous answer version 56486 answering member constituency Carshalton and Wallington answering member printed Tom Brake answering member 151 label Biography information for Tom Brake
tabling member	1387 label Biography information for Lord Mann

894969

registered interest
date	30/04/2018
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Parliament: Food
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, what steps the Commission is taking to reduce food waste in Parliament.
tabling member constituency	Bassetlaw
tabling member printed	John Mann
uin	139400
answer	answer is ministerial correction date of answer 14/05/2018 answer text <p>Food waste from prepared dishes in House of Commons catering outlets is 3% against sales. This is well below the national average for the catering industry of 5%. The Sustainable Restaurant Association has rated the House of Commons as a good practice organisation in respect of food waste. We take various measures to monitor and reduce the amount of food waste from catering outlets. There are a number of ways that we are able to help minimise our food wastage:</p><ul><li>We have menu plans and cycles which enable orders to be thought out in advance.</li><li>We make the vast majority of dishes fresh in-house. This enables us to improvise if products need to be used up and we can use short life products in smoothies, soups and salads for example.</li><li>Stock is regularly counted and order volumes are considerate of stock-in-hand.</li><li>Dates are checked regularly on ambient food products and any short life products are issued to the kitchens and used up.</li><li>For many of the high-volume protein items, these are ordered by unit rather than weight which makes portion control more accurate and less prone to over ordering.</li><li>Venue orders are checked by a purchasing team for accuracy to ensure that orders and volumes are accurate and in line with historic figures.</li><li>Our kitchens make salad items in-house meaning they are able to cook-off and utilise any surplus protein products effectively.</li><li>Stock is always rotated using first in first out principles.</li><li>We utilise various smart storage methods and materials to help prevent premature spoilage.</li><li>Some products are frozen if not used on the day.</li><li>Products which show high levels of wastage are changed, so for example some high frequency/low volume lines are now frozen which enables portion control.</li><li>Any hot food that we have which is reusable is both transferred immediately where it can be used or blast chilled within food safety requirements and used the following day.</li></ul><p><br>In the case of sandwiches, any unsold products are returned to the supplier and they in turn assist with adjusting future order quantities. This has been in force since January 2013 and sandwich wastage is at just 2.5% which is well below industry standards.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 14/05/2018 12:42:26 answering member 151 label Biography information for Tom Brake
tabling member	1387 label Biography information for Lord Mann