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890391

registered interest
date	24/04/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Internet
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether the provision of universal credit as a primarily digital service will affect the job security of Jobcentre staff.
tabling member constituency	Upper Bann
tabling member printed	David Simpson
uin	137521
answer	answer is ministerial correction date of answer 02/05/2018 answer text <p>Jobcentre staff are a core part of the support provided for those in receipt of Universal Credit and other benefits.</p><p> </p><p>The Universal Credit digital service provides an interactive and accessible system for claimants to manage their own data and account online at a time which is convenient for them. This means that many administrative tasks are now automated, giving Work Coaches more time to add value in their community. Work Coaches are able to focus on providing tailored support to claimants; helping them in to work, to progress in work, or bringing them closer to the labour market by removing barriers to employment.</p><p> </p><p>It is important that all claimants can benefit from a dedicated Work Coach, no matter what their circumstances. This is why we continue to ensure that claimants can access face-to-face support in a Jobcentre, as well as enabling claimants to interact with their Work Coach online, such as through their digital journal.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 02/05/2018 16:45:53 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1597 label Biography information for David Simpson

890518

registered interest
date	24/04/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Capability Assessment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure disabled people in receipt of employment and support allowance do not face repeated work capability assessments when they move to a Universal Credit full-service area.
tabling member constituency	Bermondsey and Old Southwark
tabling member printed	Neil Coyle
uin	137589
answer	answer is ministerial correction date of answer 02/05/2018 answer text <p>A claimant should not be referred for a Work Capability Assessment just because he or she has moved from Employment Support Allowance (ESA) to Universal credit (UC).</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 02/05/2018 17:14:33 answering member 4071 label Biography information for Sarah Newton
tabling member	4368 label Biography information for Neil Coyle