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answer › date of answer	2018-03-08
max date	2018-03-08
question text	To ask the Secretary of State for Work and Pensions%2C what the %28a%29 shortest%2C %28b%29 average and %28c%29 longest time taken by his Department to respond to Members%27 casework inquiries on behalf of constituents was in respect of %28i%29 universal credit%2C %28ii%29 jobseeker%27s allowance and %28iii%29 employment support allowance in the last 12 months for which figures are available.
max answer › question first answered	2018-03-08T16:15:17.903Z

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

855553

registered interest

date

05/03/2018

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Members: Correspondence

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) average and (c) longest time taken by his Department to respond to Members' casework inquiries on behalf of constituents was in respect of (i) universal credit, (ii) jobseeker's allowance and (iii) employment support allowance in the last 12 months for which figures are available.

tabling member constituency

Birkenhead

tabling member printed

Frank Field

uin

130860

answer

is ministerial correction

date of answer

08/03/2018

answer text

The Department does not measure the timings as requested in the question and to provide this information would incur disproportionate cost. However, the Department has a 15 working day target for MP to Director General Correspondence and a 20 working day target for Ministerial correspondence. These timescales are in line with Cabinet Office directives. Our latest internal data for year to date performance currently runs at 93% and 99% respectively, for correspondence answered within these timescales.

answering member constituency

Reading West

answering member printed

Alok Sharma

question first answered

08/03/2018 13:00:08

answering member

4014

label	Biography information for Sir Alok Sharma

tabling member

478

label	Biography information for Lord Field of Birkenhead