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<p>The Department is committed to closing the old child maintenance case management
system. In the process of doing this the Department will bring cases up to date, correct
obvious inaccuracies, and write off arrears where appropriate, for which there will
be a temporary cost within the £236m outlined in the impact assessment that the Department
published in 2013.</p><br /><p>The cost of caseworker activity to review and update
arrears on the existing systems for the 1.2m CSA cases expected to have an arrears
balance is estimated to be £75m. This comprises: bringing all outstanding actions
on the case up to date; reviewing the outstanding balance to incorporate those actions
and eliminate obvious errors; establish whether the receiving parent wishes to write
off any or all of the balance and take write off action if appropriate; and take the
control actions to mark the case as closed.</p><br /><p>Establishing those arrears
on the new Child Maintenance system is estimated to cost £25m. This comprises: action
to add the arrears to the schedule of amounts due produced by the 2012 system; and
ensuring that where more than one receiving parent is due maintenance from the same
paying parent, outstanding balances from the 1993 and 2003 schemes are correctly allocated.</p><p><strong></strong></p>
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