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<p>The Department for Work and Pensions (DWP) takes seriously any declarations of
intention to attempt suicide or self harm that are made by its customers. There is
a clear, detailed action plan that staff must follow if a customer declares an intention
to kill or harm themselves. DWP also provides guidance to help its staff deal with
these incidents. The policy, procedures and guidance are reviewed regularly to ensure
that they continue to meet their objectives and to identify areas for improvement.</p>
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