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<p /> <p>We are absolutely committed to improving performance and will continue to
work to further reduce processing times and levels of work outstanding. Both providers
have more than doubled the number of assessment reports they are returning to the
Department since January, as shown in the official statistics published in September,
and the number of decisions made has further increased over recent months.</p><p>
</p><p>Departmental statisticians are continuing to develop measures around clearance
times and waiting times to ensure they provide a rounded and representative picture
of personal independence payment performance, improvement activity and the claimants’
experience. These statistics will be published when they are ready, with the release
pre-announced in line with United Kingdom Statistics Authority release protocols.</p>
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