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<p>The Department has made the decision not to differentiate between Live and Full
service for a number of Universal Credit data sets, including the claimant survey.
This is because both services operate within the same policy framework and live service
is being phased out.</p><p> </p><p>For the 2017/18 survey year, the cost was £382,435.26
across all main benefits.</p><p> </p><p>We track trends in claimant satisfaction,
although individual year results are not always comparable; where this is the case
we point that out for users of the survey.</p><p> </p><p>The questions within the
survey questionnaire that have not been reported within the annual report and data
tables are listed in the table in the document attached:</p>
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