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<p>The NHS Business Services Authority (NHS BSA) issues penalty charge notices (PCNs)
for incorrect claims for exemption from National Health Service dental and prescription
charges.</p><p>To ensure the integrity of the exemption system the NHS BSA has recently
increased the number of checks. In 2016/17, 365,181 PCNs for dental charges and 975,065
for prescription charges were issued. This represents an increase of 90.11% and 90.23%,
respectively, on 2015/16. There is a clear process for patients to appeal a PCN if
they believe it is unjustified.</p><p> </p>
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