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<p>Data for missed outpatient appointments in the years 2013-14 to 2017-18 is provided
in the following table. This is a count of appointments, not people, as the same person
may have had more than one appointment within the same time period:</p><table><tbody><tr><td><p>Year</p></td><td><p>Total
number of appointments</p></td><td><p>Did not attends (DNAs)</p></td><td><p>DNA’s
as a % of total appointments</p></td></tr><tr><td><p>2013-14</p></td><td><p>101,844,824</p></td><td><p>7,095,839</p></td><td><p>7.0%</p></td></tr><tr><td><p>2014-15</p></td><td><p>107,188,423</p></td><td><p>7,442,949</p></td><td><p>6.9%</p></td></tr><tr><td><p>2015-16</p></td><td><p>113,298,661</p></td><td><p>7,519,829</p></td><td><p>6.6%</p></td></tr><tr><td><p>2016-17</p></td><td><p>118,578,912</p></td><td><p>7,938,009</p></td><td><p>6.7%</p></td></tr><tr><td><p>2017-18</p></td><td><p>119,378,895</p></td><td><p>7,984,183</p></td><td><p>6.7%</p></td></tr></tbody></table><p>Source:
Hospital Episode Statistics – NHS Digital</p><p>Information surrounding the cost of
missed hospital appointments is not collected or held centrally.</p>
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