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<p>It is the policy of<a href="http://gov.uk/" target="_blank"> GOV.UK</a> Verify
not to track individual users, including the services which they access. Building
a model that respects privacy is essential if users are to place and maintain their
trust in identity assurance.</p><p>PQ 8509 relates to verified user identities. ‘Success’
in the context of verified user identities is measured as the percentage of people
with a verified identity who are then ‘matched’ with the departmental service they
are attempting to access. The matching rates vary for each service depending on the
data held and the matching needs of that service. For some services, for example Universal
Credit, it is required that the user must match an existing record within the service.
This is not required for all services, as the user may not previously have accessed
that service, for example claiming for redundancy payments.</p><p> </p>
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