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1715754

registered interest
date	03/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps he is taking with HMRC to help ensure taxpayers receive (a) prompt and (b) accurate responses to queries.
tabling member constituency	Stirling
tabling member printed	Alyn Smith
uin	24829
answer	answer is ministerial correction date of answer 09/05/2024 answer text <p>HMRC strives to answer all queries promptly and accurately. HMRC is also encouraging more customers to use its online services which are accessible 24/7 and regularly score satisfaction scores of over 80%.</p><p> </p><p>The details requested by the Hon. Member are published monthly by HMRC at: <a href="https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024" target="_blank">https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024</a></p> answering member constituency Mid Worcestershire answering member printed Nigel Huddleston question first answered 09/05/2024 15:51:23 answering member 4407 label Biography information for Nigel Huddleston
tabling member	4738 label Biography information for Alyn Smith

1687996

registered interest
date	06/02/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Voluntary Contributions: British National (Overseas)
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, if he will allow British National (Overseas) visa holders to back pay voluntary National Insurance contributions.
tabling member constituency	Stirling
tabling member printed	Alyn Smith
uin	13438
answer	answer is ministerial correction date of answer 12/02/2024 answer text <p>British National (Overseas) visa holders who live or work abroad (or have previously) are usually able to pay voluntary National Insurance contributions for the previous six tax years where they have either previously lived in the UK for three years in a row or paid at least three years of contributions.</p><p>For the tax years 2016 to 2017 and 2017 to 2018 the government has extended the deadline for paying voluntary contributions to 5 April 2025.</p><p>The deadline has also been extended to 5 April 2025 for eligible customers to pay voluntary contributions for the tax years 6 April 2006 to 5 April 2016. Further guidance on eligibility and deadlines for paying voluntary contributions, including for those living or working abroad is published online at: <a href="https://www.gov.uk/voluntary-national-insurance-contributions" target="_blank">https://www.gov.uk/voluntary-national-insurance-contributions</a>.</p> answering member constituency Mid Worcestershire answering member printed Nigel Huddleston question first answered 12/02/2024 16:15:49 answering member 4407 label Biography information for Nigel Huddleston
tabling member	4738 label Biography information for Alyn Smith