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1307169

registered interest
date	12/04/2021
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Schools: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, with reference to the advice his Department issued to schools on delaying answering parental complaints until schools had re-opened after covid-19 restrictions were eased, what steps his Department took to ensure that parents were informed of the effect of that advice on reducing the time available to them to subsequently make appeals to (a) the First-tier Tribunal (Special Educational Needs and Disability) and (b) other bodies.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	178732
answer	answer is ministerial correction date of answer 22/04/2021 answer text <p>During COVID-19 restrictions, the Department published school complaint guidance on GOV.UK and provided advice on telephone helplines, and in writing, when parents or carers requested advice on appeals to the Special Educational Needs and Disability (SEND) Tribunal and other bodies.</p><p>There was no specific advice given in this guidance regarding appeals to the SEND Tribunal as this is a separate process and does not require completion of the school’s complaints procedure to proceed. The timescale for registering an appeal with the SEND Tribunal has remained unchanged throughout the COVID-19 outbreak.</p><p> </p> answering member constituency Bognor Regis and Littlehampton answering member printed Nick Gibb grouped question UIN 179093 question first answered 22/04/2021 15:18:50 answering member 111 label Biography information for Nick Gibb
tabling member	4079 label Biography information for Julian Sturdy

1307195

registered interest
date	12/04/2021
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Educational Visits: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, what steps his Department has taken to assist schools in securing refunds for school trips that have been cancelled as a result of covid-19 restrictions.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	179092
answer	answer is ministerial correction date of answer 20/04/2021 answer text <p>The Department has updated its advice to schools and other educational settings on the planning and booking of educational day and residential visits: <a href="https://www.gov.uk/government/publications/actions-for-schools-during-the-coronavirus-outbreak/schools-coronavirus-covid-19-operational-guidance#educational-visits" target="_blank">https://www.gov.uk/government/publications/actions-for-schools-during-the-coronavirus-outbreak/schools-coronavirus-covid-19-operational-guidance#educational-visits</a>.</p><p>Any disputes regarding travel provider and/or travel insurer performance or behaviour should be resolved in line with the contractual arrangements and in line with the relevant industry and sector representative body disputes process.</p><p>The Association of British Insurers provide information and support at: <a href="https://www.abi.org.uk/products-and-issues/topics-and-issues/coronavirus-hub/travel-insurance/" target="_blank">https://www.abi.org.uk/products-and-issues/topics-and-issues/coronavirus-hub/travel-insurance/</a>.</p> answering member constituency Bognor Regis and Littlehampton answering member printed Nick Gibb question first answered 20/04/2021 10:48:10 answering member 111 label Biography information for Nick Gibb
tabling member	4079 label Biography information for Julian Sturdy

1307363

registered interest
date	12/04/2021
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Tribunals: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, for what reason the First-tier Tribunal (Special Educational Needs and Disability) has not extended the six month deadline for complaint submission to 12 months to reflect disruption caused by the covid-19 outbreak, in line with the Department for Education's deadlines.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	179093
answer	answer is ministerial correction date of answer 22/04/2021 answer text <p>During COVID-19 restrictions, the Department published school complaint guidance on GOV.UK and provided advice on telephone helplines, and in writing, when parents or carers requested advice on appeals to the Special Educational Needs and Disability (SEND) Tribunal and other bodies.</p><p>There was no specific advice given in this guidance regarding appeals to the SEND Tribunal as this is a separate process and does not require completion of the school’s complaints procedure to proceed. The timescale for registering an appeal with the SEND Tribunal has remained unchanged throughout the COVID-19 outbreak.</p><p> </p> answering member constituency Bognor Regis and Littlehampton answering member printed Nick Gibb grouped question UIN 178732 question first answered 22/04/2021 15:18:50 answering member 111 label Biography information for Nick Gibb
tabling member	4079 label Biography information for Julian Sturdy