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tabling member printed	Mr George Howarth
min date tabled	2018-11-12
min question first answered	2018-11-22T10:47:06.417Z
min date	2018-11-02
version	1
answer › answering member printed	Mr David Lidington

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1025328

registered interest

date

14/12/2018

answering body

Cabinet Office

answering dept id

answering dept short name

Cabinet Office

answering dept sort name

Cabinet Office

hansard heading

Civil Servants: Complaints

house id

legislature

25259

pref label	House of Commons

question text

To ask the Minister for the Cabinet Office, what the complaints procedure is for members of the public who have a complaint that a civil servant is in breach of the Civil Service Code; what the timeline is for the relevant Department to provide a substantive response to such a complaint; what process applies if the complaint relates to a civil servant's work at a Department other than the Department in which they are employed; whether that procedure differs for complaints against (a) former and retired civil servants and (b) permanent secretaries or other heads of Departments; how many complaints about breaches of the Civil Service Code by civil servants have been recorded by his Department in each of the last six years; and what the outcomes of those complaints were.

tabling member constituency

Knowsley

tabling member printed

Mr George Howarth

uin

202292

answer

is ministerial correction

date of answer

07/01/2019

answer text

The Civil Service is committed to providing a high quality service to everyone it deals with and all complaints are treated seriously. All civil servants are required to adhere to Civil Service Code values - integrity, honesty, objectivity and impartiality. If a member of the public wishes to complain about a civil servant, they should in the first instance contact the Department or Agency where the civil servant is employed. Each Department or Agency has its own complaints procedure that can be found on GOV.UK.

answering member constituency

Aylesbury

answering member printed

Mr David Lidington

question first answered

07/01/2019 17:19:30

answering member

15

label	Biography information for Sir David Lidington

tabling member

481

label	Biography information for Sir George Howarth