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1681583

registered interest
date	11/01/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate has been made of the average length of time between submission of a PIP mandatory reconsideration and the decision.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	9198
answer	answer is ministerial correction date of answer 18/01/2024 answer text <p>The monthly average clearance time of a Personal Independence Payment (PIP) Mandatory Reconsideration (MR) can be found in the latest PIP quarterly release: <a href="https://www.gov.uk/government/statistics/personal-independence-payment-statistics-to-october-2023" target="_blank">Personal Independence Payment statistics to October 2023 - GOV.UK (www.gov.uk)</a>.</p><p>In particular, the figures on MR average clearance times can be found in Table 4A in the Customer Journey <a href="https://assets.publishing.service.gov.uk/media/6580582295bf65000d71922a/tables-pip-statistics-to-october-2023-eng-wales.xlsx" target="_blank">Excel</a>.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 18/01/2024 13:21:10 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1566419

registered interest
date	12/01/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Written Questions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of (a) ordinary and (b) named-day written questions their Department answered on time in 2022.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	122094
answer	answer is ministerial correction date of answer 19/01/2023 answer text <p>The latest official statistics produced by the Table Office are as follows and show that DWP answered the following Parliamentary Questions on time:</p><p> </p><p><strong>Jan 2022 – Apr 2022:</strong></p><p>Named Day PQs – 83%</p><p>Ordinary Written PQs – 86.9%</p><p> </p><p><strong>May 2022 – Jul 2022</strong>:</p><p>Named Day PQs – 90.8%</p><p>Ordinary Written PQs – 93.5%</p><p> </p><p>Statistics for September to the December recess are currently being compiled.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 19/01/2023 16:36:49 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1547672

registered interest
date	02/12/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many complaints submitted to the DWP Independent Case Examiner are awaiting allocation to an Investigation Case Manager as of 2 December 2022; what the average wait time was for complaints to be allocated to an Independent Case Manager in the latest period for which data is available; and what steps his Department is taking to reduce Independent Case Examiner waiting times.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	101705
answer	answer is ministerial correction date of answer 07/12/2022 answer text <p>Post-Covid, ICE has seen an increased number of referrals accompanied by an increase in the number of cases it has accepted. In the year April 2021 to March 2022, there was a 17% increase in the number of complaints being referred to ICE and a 68% increase in the number of complaints being accepted for examination, compared to the previous reporting year.</p><p> </p><p>Currently, there are 1249 cases awaiting allocation to an ICE investigator.</p><p> </p><p>The rate at which complaints can be allocated to an investigator is dependent on multiple factors, including the volume and complexity of complaints received, as well as available investigative resource.</p><p> </p><p>The average time taken, as at 5 December, from complaint receipt to allocation to an investigator (based on all current live cases being investigated) is 53 weeks (67 weeks for CMS cases, 50 weeks for DWP cases, 44 weeks for Provider cases).</p><p> </p><p>The ICE office is continuously reviewing its own processes and operating model to improve productivity and is piloting a new way of allocating cases according to their nature and complexity as part of the initial complaint review.</p><p> </p><p>The office has recruited 11 more investigators since April with a further 6 due to start in January 2023.</p><p> </p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 07/12/2022 16:22:24 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1537153

registered interest
date	28/10/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Correspondence and Written Questions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps their Department is taking to reduce the time taken to respond to (a) written parliamentary questions and (b) correspondence from Members of Parliament.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	73818
answer	answer is ministerial correction date of answer 08/11/2022 answer text <p>The Department for Work and Pensions attaches great importance to the effective and timely handling of Parliamentary Questions (PQs) and correspondence, and officials remain committed to providing the highest level of service.</p><p> </p><p>All departments have access to regular training on the full suite of Parliamentary business, led by the Parliamentary Capability Team through the Government Campus.</p><p> </p><p>The Ministerial Correspondence Team held tailored training sessions for correspondence drafting colleagues to drive up quality and timeliness of responses. These sessions were delivered twice between April and June 2022.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 08/11/2022 12:44:40 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1536840

registered interest
date	27/10/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Housing Benefit: Social Rented Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many households are subject to the under-occupancy penalty on the basis of under-occupying two bedrooms or more in (a) Newport East constituency and (b) Wales.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	72962
answer	answer is ministerial correction date of answer 01/11/2022 answer text <p>The latest available data on households subject to the Removal of the Spare Room Subsidy can be found on <a href="https://stat-xplore.dwp.gov.uk/" target="_blank">Stat-Xplore</a>.</p><p> </p><p>The relevant data sets are ‘Housing Benefit - Data from April 2018’ - which can be filtered by ‘Number of Spare Rooms’ and ‘Westminster Parliamentary Constituencies’ - and ‘Households on Universal Credit’ - which can be filtered by ‘Number of Spare Bedrooms’ and ‘Westminster Parliamentary Constituencies’.</p><p>Guidance on how to use Stat-Xplore can be found <a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/index.html" target="_blank">here.</a></p> answering member constituency Mid Sussex answering member printed Mims Davies grouped question UIN 72963 question first answered 01/11/2022 18:00:20 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1536841

registered interest
date	27/10/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Housing Benefit: Social Rented Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many households are subject to the under-occupancy penalty on the basis of under-occupying one bedroom in (a) Newport East constituency and (b) Wales.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	72963
answer	answer is ministerial correction date of answer 01/11/2022 answer text <p>The latest available data on households subject to the Removal of the Spare Room Subsidy can be found on <a href="https://stat-xplore.dwp.gov.uk/" target="_blank">Stat-Xplore</a>.</p><p> </p><p>The relevant data sets are ‘Housing Benefit - Data from April 2018’ - which can be filtered by ‘Number of Spare Rooms’ and ‘Westminster Parliamentary Constituencies’ - and ‘Households on Universal Credit’ - which can be filtered by ‘Number of Spare Bedrooms’ and ‘Westminster Parliamentary Constituencies’.</p><p>Guidance on how to use Stat-Xplore can be found <a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/index.html" target="_blank">here.</a></p> answering member constituency Mid Sussex answering member printed Mims Davies grouped question UIN 72962 question first answered 01/11/2022 18:00:20 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1328268

registered interest
date	26/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Mental Illness
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the implications for her policies of research by the Money and Mental Health Policy Institute, published 26 May 2021, on the barriers facing people with mental health issues from getting help to manage their universal credit account.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	7766
answer	answer is ministerial correction date of answer 08/06/2021 answer text <p>Universal Credit provides personalised and tailored support for all claimants, and it is already possible for claimants to give permission for a third party to discuss aspects of their claim.</p><p> </p><p>The Department has also provided mental health training for staff who have direct contact with claimants, including all Work Coaches, to equip them to identify mental wellbeing issues or vulnerabilities, and to take appropriate action to support individuals. Work Coaches will tailor support to the needs of the individual and work closely with local organisations that provide additional specialist support. To enable Work Coaches to provide that tailored experience, with the permission of the claimant, they are able to record, in a free text format, through the use of ‘pinned notes’ in the Universal Credit system, information which supports staff in identifying and managing relevant experiences and circumstances of individual claimants.</p><p> </p><p>In terms of supporting people manage their Universal Credit account, there is assistance available to make and maintain their Universal Credit claim using the Freephone Universal Credit helpline.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 08/06/2021 16:04:21 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1279938

registered interest
date	25/01/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Wales
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential merits of postponing the scheduled relocation of DWP offices in Newport, Cwmbran, Caerphilly, the Rhondda, Merthyr Tydfil and Cardiff to Treforest during the covid-19 outbreak; and what discussions officials in her Department have had with trade union representatives on those relocations.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	142850
answer	answer is ministerial correction date of answer 28/01/2021 answer text <p>The movement of non-customer facing services to the new, purpose built, office at Treforest is part of the Department’s ambition to move to larger, modern, more efficient multi-product-line service centres. The Department originally notified all those impacted in 2017. The Department carefully considered the relative merits of the recent announcement, which confirmed plans for migration of the first two sites Gabalfa and Merthyr, who are due to move between July and October. The Department must exit the Gabalfa site this year in order to return it to the landlord, and it was decided to proceed as this will reduce the uncertainty for people and ensure the maximum amount of time for discussions to take place with individuals to understand the impact of the move on them, including seeking solutions where a move to the new office is not possible based on their personal circumstances. The situation with regard to Covid is being kept under review and the safety of colleagues remains paramount, with many continuing to work from home. There is extensive and ongoing consultation with the trade union.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 28/01/2021 14:54:34 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden

1024612

registered interest
date	13/12/2018
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Gambling
house id	1
legislature	25259 pref label House of Commons
question text	What steps he is taking to reduce gambling-related harm.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	908188
answer	answer is ministerial correction date of answer 13/12/2018 answer text The government published the Review of Gaming Machines and Social Responsibility Measures in May. This set out measures to strengthen protections around gaming machines, including cutting the maximum stake on B2 machines from £100 to £2, and on online gambling and gambling advertising. It also set out action on treatment and support for those who experience harm, including initiatives to improve the evidence on treatment needs and effectiveness, expand access to existing services and strengthen the voluntary system for funding support. We take gambling-related harm very seriously and will work closely across Government and with the Gambling Commission to build on the actions outlined in the Review. answering member constituency Eastleigh answering member printed Mims Davies grouped question UIN 908185 908186 question first answered 13/12/2018 17:40:12 answering member 4513 label Biography information for Mims Davies
tabling member	1548 label Biography information for Jessica Morden