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904145

registered interest
date	14/05/2018
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Personal Independence Payment: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what estimate he has made of the longest waiting time recorded from the lodging of a personal independence payment appeal to the confirmation of a date for the appeal tribunal, in each region of the UK in each year since its inception.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	143685
answer	answer is ministerial correction date of answer 17/05/2018 answer text <p>The information requested is not held centrally.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 17/05/2018 16:45:15 answering member 4517 label Biography information for Lucy Frazer
tabling member	534 label Biography information for Chris Ruane

868468

registered interest
date	26/03/2018
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Personal Independence Payment: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what assessment he has made of the satisfaction levels of claimants during the tribunal stage of the Personal Independence Payments claims process in each of the last two years.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	133688
answer	answer is ministerial correction date of answer 26/03/2018 answer text <p>HM Courts &amp; Tribunals Service (HMCTS) does collect data on various types of issue that may be disputed in an appeal before the First-tier Tribunal (Social Security and Child Support) (SSCS). These include entitlement to, or rate of payment of, a particular benefit, such as personal independence payments. However, data on satisfaction levels of claimants is not currently collected centrally.</p><p>The Government is investing in the modernisation of our courts and tribunals. The SSCS Track My Appeal project will provide users appealing a social security decision through a tribunal with a digital service which allows them to track their appeal through SMS, email, and an online platform. The digital process will give appellants clear, accessible and regular updates on the progress of their appeal. The new service is due to roll out nationally later this year and HMCTS will collect user satisfaction data on the service.</p><p> </p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 26/03/2018 15:01:16 answering member 4517 label Biography information for Lucy Frazer
tabling member	534 label Biography information for Chris Ruane