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1644914
registered interest false more like this
date less than 2023-06-14more like thismore than 2023-06-14
answering body
Department of Health and Social Care more like this
answering dept id 17 more like this
answering dept short name Health and Social Care more like this
answering dept sort name Health and Social Care more like this
hansard heading Patient Choice Schemes remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what steps they will take to ensure that patients are not digitally excluded from making choices about their care as the Patient Access Plan is rolled out. more like this
tabling member printed
The Lord Bishop of London more like this
uin HL8501 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2023-06-20more like thismore than 2023-06-20
answer text <p>The Government wants to make it easier and quicker for everyone to get the help they need from primary care and reduce digital inequalities when they access care. The Delivery Plan for Recovering Access to Primary Care, published on 9 May 2023, describes the implementation of a new Modern general practice access model, which will make it easier for everyone to contact their practice and it will make sure arrangements for care happen on the same day. This will ensure we move away from a ‘first come, first served’ approach towards a more equitable one that benefits all patients, regardless of their chosen route of access.</p><p>To combat digital exclusion, the public need to know that the new access model combines the flexible use of telephone, digital and in person access choices for patients. That is why the delivery plan includes a major national communications campaign to explain the evolving nature of primary care how best the public can use the National Health Service. The plan commits £240 million of re-targeted funding for better digital tools and training, which will improve digital access routes, freeing up capacity for those patients who still want or need to contact their practice by telephone or in person.</p>
answering member printed Lord Markham remove filter
question first answered
less than 2023-06-20T14:38:18.01Zmore like thismore than 2023-06-20T14:38:18.01Z
answering member
4948
label Biography information for Lord Markham more like this
tabling member
4696
label Biography information for The Lord Bishop of London more like this
1542082
registered interest false more like this
date less than 2022-11-14more like thismore than 2022-11-14
answering body
Department of Health and Social Care more like this
answering dept id 17 more like this
answering dept short name Health and Social Care more like this
answering dept sort name Health and Social Care more like this
hansard heading Patient Choice Schemes remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government, what assessment they have made of the proportion of patients who were offered a choice of where they received their NHS consultant-led treatment in each year since 2015. more like this
tabling member printed
Lord Warner more like this
uin HL3395 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-12-01more like thismore than 2022-12-01
answer text <p>This information is not held in the format requested. However, NHS Digital has collected data on the proportion of patients offered a choice of provider for elective referrals from those who responded to the Manage Your Referral (MYR) NHS e-Referral Service (e-RS) Survey. The MYR e-RS Survey enables patients who have used e-RS for elective referrals for directly bookable services to record their experience of being offered a choice of elective care provider. These results are available to integrated care boards and NHS England to review, assure and improve in order to meet its responsibilities related to patient choice.</p><p>The following table shows the responses received to the question “When you agreed to be referred to a specialist, did you talk about the different hospitals or services you could go to?” in each year since 2018.</p><table><tbody><tr><td><p>Year</p></td><td><p>Yes</p></td><td><p>No</p></td><td><p>Don’t know</p></td><td><p>Sample size</p></td></tr><tr><td><p>2018</p></td><td><p>39%</p></td><td><p>59%</p></td><td><p>2%</p></td><td><p>6,962</p></td></tr><tr><td><p>2019</p></td><td><p>38%</p></td><td><p>60%</p></td><td><p>3%</p></td><td><p>4,722</p></td></tr><tr><td><p>2020</p></td><td><p>35%</p></td><td><p>62%</p></td><td><p>3%</p></td><td><p>8,099</p></td></tr><tr><td><p>2021</p></td><td><p>32%</p></td><td><p>65%</p></td><td><p>2%</p></td><td><p>6,158</p></td></tr><tr><td><p>2022</p></td><td><p>31%</p></td><td><p>66%</p></td><td><p>3%</p></td><td><p>5,045</p></td></tr></tbody></table><p> </p><p>The following table shows the responses received to the question “Did you feel that you were able to make choices that met your needs?” in each year since 2018.</p><table><tbody><tr><td><p>Year</p></td><td><p>Yes</p></td><td><p>No</p></td><td><p>Don’t know</p></td><td><p>Sample size</p></td></tr><tr><td><p>2018</p></td><td><p>39%</p></td><td><p>59%</p></td><td><p>2%</p></td><td><p>6,962</p></td></tr><tr><td><p>2019</p></td><td><p>77%</p></td><td><p>15%</p></td><td><p>9%</p></td><td><p>4,722</p></td></tr><tr><td><p>2020</p></td><td><p>77%</p></td><td><p>14%</p></td><td><p>9%</p></td><td><p>8,099</p></td></tr><tr><td><p>2021</p></td><td><p>74%</p></td><td><p>16%</p></td><td><p>10%</p></td><td><p>6,158</p></td></tr><tr><td><p>2022</p></td><td><p>71%</p></td><td><p>18%</p></td><td><p>11%</p></td><td><p>5,045</p></td></tr></tbody></table>
answering member printed Lord Markham remove filter
question first answered
less than 2022-12-01T13:16:33.547Zmore like thismore than 2022-12-01T13:16:33.547Z
answering member
4948
label Biography information for Lord Markham more like this
tabling member
1732
label Biography information for Lord Warner more like this
1542083
registered interest false more like this
date less than 2022-11-14more like thismore than 2022-11-14
answering body
Department of Health and Social Care more like this
answering dept id 17 more like this
answering dept short name Health and Social Care more like this
answering dept sort name Health and Social Care more like this
hansard heading Patient Choice Schemes remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what assessment they have made of the training and support currently delivered to GPs to ensure that they make patients aware of their choices when selecting a provider for consultant-led treatment. more like this
tabling member printed
Lord Warner more like this
uin HL3396 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-11-23more like thismore than 2022-11-23
answer text <p>The National Health Service Commissioning Board and Clinical Commissioning Groups Responsibilities and Standing Rules Regulations 2012 state that integrated care boards and NHS England, in exercising its commissioning functions, have a duty to ensure that the awareness and availability of choice is publicised to referrers and patients. NHS England has regulatory oversight and operational implementation of patient choice and provides advice and guidance to the public, patients, referrers, commissioners and providers on the choices available in England and how patient choice can be facilitated.</p> more like this
answering member printed Lord Markham remove filter
question first answered
less than 2022-11-23T12:13:55.82Zmore like thismore than 2022-11-23T12:13:55.82Z
answering member
4948
label Biography information for Lord Markham more like this
tabling member
1732
label Biography information for Lord Warner more like this
1538430
registered interest false more like this
date less than 2022-11-01more like thismore than 2022-11-01
answering body
Department of Health and Social Care more like this
answering dept id 17 more like this
answering dept short name Health and Social Care more like this
answering dept sort name Health and Social Care more like this
hansard heading Patient Choice Schemes remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what plans they have regularly to measure public awareness of patients’ right to choose where they receive their NHS consultant-led treatment. more like this
tabling member printed
Lord Warner more like this
uin HL3130 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-11-14more like thismore than 2022-11-14
answer text <p>The Manage Your Referral (MYR) NHS e-Referral Service (e-RS) survey enables patients who have used e-RS for elective referrals for directly bookable services to record their experience of a choice of elective care provider.</p><p> </p><p>The survey includes a question which measures whether patients are aware of the choices available for the location of a first outpatient appointment. The MYR e-RS survey is currently active and data is continuously collected and reviewed. The specific questions relating to patients’ choices and awareness levels are currently being reviewed to ensure we understand their experiences.</p> more like this
answering member printed Lord Markham remove filter
question first answered
less than 2022-11-14T12:34:28.783Zmore like thismore than 2022-11-14T12:34:28.783Z
answering member
4948
label Biography information for Lord Markham more like this
tabling member
1732
label Biography information for Lord Warner more like this
1538431
registered interest false more like this
date less than 2022-11-01more like thismore than 2022-11-01
answering body
Department of Health and Social Care more like this
answering dept id 17 more like this
answering dept short name Health and Social Care more like this
answering dept sort name Health and Social Care more like this
hansard heading Patient Choice Schemes remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what progress they have made with rolling-out the capacity alerts system for the NHS e-referral service; and when they intend to make that a requirement for all referrals from general practice. more like this
tabling member printed
Lord Warner more like this
uin HL3131 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-11-16more like thismore than 2022-11-16
answer text <p>We are exploring the option of such alerts within the National Health Service e-Referral Service (e-RS) system to identify where there are capacity pressures within individual services. These have been utilised previously at the point of referral to allow referring clinicians to view capacity within providers. The re-introduction of this option requires further work to ensure there are no unintended consequences and regional oversight with local system commissioners to ensure provision for patient referrals is always available.</p> more like this
answering member printed Lord Markham remove filter
question first answered
less than 2022-11-16T12:29:53.707Zmore like thismore than 2022-11-16T12:29:53.707Z
answering member
4948
label Biography information for Lord Markham more like this
tabling member
1732
label Biography information for Lord Warner more like this
1537040
registered interest false more like this
date less than 2022-10-27more like thismore than 2022-10-27
answering body
Department of Health and Social Care more like this
answering dept id 17 more like this
answering dept short name Health and Social Care more like this
answering dept sort name Health and Social Care more like this
hansard heading Patient Choice Schemes remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what assessment they have made of the proportion of patients who are aware of their right to choose where they receive their consultant-led treatment. more like this
tabling member printed
Lord Warner more like this
uin HL2994 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-11-08more like thismore than 2022-11-08
answer text <p>The Manage Your Referral (MYR) NHS e-Referral Service (e-RS) Survey enables patients who have used e-RS for elective referrals for directly bookable services to record their experience of being offered a choice of elective care provider.</p><p> </p><p>The MYR e-RS Survey includes a question on whether patients are aware of the choices available to them when attending a first outpatient appointment. In 2021/22, 50% of 7,000 patients surveyed reported that they were aware of the choice of hospitals or clinics for an appointment. The Survey’s results are available to integrated care boards and NHS England to review in order to meet its responsibilities relating to patient choice.</p><p> </p><p>Use of the e-RS for referrals from general practitioners for consultant-led first outpatient appointments is mandated in the latest NHS and GP Standard Contracts.</p> more like this
answering member printed Lord Markham remove filter
grouped question UIN HL2995 more like this
question first answered
less than 2022-11-08T13:38:56.05Zmore like thismore than 2022-11-08T13:38:56.05Z
answering member
4948
label Biography information for Lord Markham more like this
tabling member
1732
label Biography information for Lord Warner more like this