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420524

registered interest
date	12/10/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what procedures are in place to monitor the adherence of job centres to Department for Work and Pensions guidelines that staff should make the availability of Short Term Benefit Advances known to benefit claimants before advising them of other local sources of short-term support; and how they plan to enforce that guidance if instances of non-adherence are identified.
tabling member printed	The Lord Bishop of Portsmouth
uin	HL2499
answer	answer is ministerial correction date of answer 19/10/2015 answer text <p>Jobcentre staff follow guidance that states customers should only be referred to other local sources of help if they can not get a Short Term Benefit Advance (STBA) or any other form of DWP support in the first instance. When local sources of help is required, staff will look at what is available through the District Provision Tool and signpost accordingly.</p><p>Earlier this year, DWP undertook activity to raise awareness in Jobcentres of STBA. All Jobcentres displayed posters about STBA and staff were up skilled in the processes and procedures of STBA. Persistent non-compliance of the process by staff could lead to disciplinary action being taken.</p> answering member printed Lord Freud question first answered 19/10/2015 14:26:03 answering member 3893 label Biography information for Lord Freud
tabling member	4314 label Biography information for The Lord Bishop of Portsmouth

420537

registered interest
date	12/10/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what proportion of those applying for a Short Term Benefit Advance (STBA) in 2014–15 were rejected because (1) they were not considered likely to be entitled to the benefit for which they required an STBA, (2) they were not considered to be in sufficient financial need to warrant an STBA, (3) they were not expected to be able to repay the loan arising from an STBA, (4) a benefit payment could be made in a timeframe that negated the need for an STBA, or (5) for other reasons.
tabling member printed	The Lord Bishop of Truro
uin	HL2512
answer	answer is ministerial correction date of answer 19/10/2015 answer text <p>There is no data available to answer questions 1, 2, 3 &amp; 5. Please see table below in response to question 4;</p><table><tbody><tr><td colspan="2"><br> October 2014 – September 2015</td></tr><tr><td>STBA Applications Received 228,039</td><td>228,039</td></tr><tr><td>STBA Primary Benefit Paid</td><td>52,517</td></tr><tr><td>% Primary Benefit Paid against Applications Received</td><td>23.0%</td></tr></tbody></table><br /><p>For context we have also provided STBA Applications Received.</p><p>The data provided is for Employment and Support Allowance, Incapacity Benefits, Jobseeker’s Allowance and Income Support. The Secretary of State announced on 8 December 2014 that DWP would do more to raise the awareness of Short Term Benefit Advances and as well as more information now on Gov.UK there should be posters and leaflets in all Jobcentres.</p><p>The data is only available from October 14 therefore we have provided the latest 12 months’ worth of data.</p><p>Only Working Age Benefits (i.e. ESA, IB, JSA and IS) are included in the above information for benefit advance applications as the number of applications received for State Pension Credit and Carer’s Allowance is not available.</p><p>The Source for the date is as follows: STBA Applications Received &amp; Primary Benefits Paid - Management Information System Programme (MISP). This collation is based on clerical counts submitted by the Centres and is Internal MI which has been agreed for use in publications of Parliamentary questions and Freedom of Information requests.</p> answering member printed Lord Freud question first answered 19/10/2015 14:09:51 answering member 3893 label Biography information for Lord Freud
tabling member	4271 label Biography information for The Lord Bishop of Truro

420538

registered interest
date	12/10/2015
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what proportion of those applying for a Short Term Benefit Advance in 2014–15 were awarded one but subsequently refused the benefit applied for.
tabling member printed	The Lord Bishop of Truro
uin	HL2513
answer	answer is ministerial correction date of answer 19/10/2015 answer text <p>The information requested is not available.</p> answering member printed Lord Freud question first answered 19/10/2015 14:26:24 answering member 3893 label Biography information for Lord Freud
tabling member	4271 label Biography information for The Lord Bishop of Truro