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431747
registered interest false more like this
date less than 2015-11-23more like thismore than 2015-11-23
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office more like this
answering dept sort name Home Office remove filter
hansard heading UK Visas and Immigration: Internet more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, for what reason the webchat service offered by the International Enquiry Service has been unavailable when required by enquirers. more like this
tabling member constituency New Forest East more like this
tabling member printed
Dr Julian Lewis more like this
uin 17396 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-12-03more like thismore than 2015-12-03
answer text <p>In July 2014 a decision was taken to cease the Web chat service provided by the International Enquiry Service. This allowed the provider to focus on the higher volumes of enquiries being received through the email and phone channels. These channels are currently delivering their services within published service standards. In addition, customers can access a range of information on our application processes for free through our pages on gov.uk.</p> more like this
answering member constituency Staffordshire Moorlands more like this
answering member printed Karen Bradley remove filter
question first answered
less than 2015-12-03T15:33:59.303Zmore like thismore than 2015-12-03T15:33:59.303Z
answering member
4110
label Biography information for Dame Karen Bradley more like this
previous answer version
32987
answering member constituency Old Bexley and Sidcup more like this
answering member printed James Brokenshire more like this
answering member 1530
tabling member
54
label Biography information for Sir Julian Lewis more like this