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<p>We are committed to ensuring that people can access financial support through Personal
Independence Payment in a timely manner. We always aim to make an award decision as
quickly as possible, taking into account the need to review all available evidence.</p><p>We
are currently operating within expected levels. Average clearance times from initial
claim to a decision being made for new claims are currently 19 weeks, which is the
same as average clearance times achieved in January 2020.</p>
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