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170086
registered interest false more like this
date remove filter
answering body
Department for Business, Innovation and Skills more like this
answering dept id 26 more like this
answering dept short name Business, Innovation and Skills more like this
answering dept sort name Business, Innovation and Skills more like this
hansard heading Consumers: Protection more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Business, Innovation and Skills, what representations he has received from (a) consumer organisations and (b) individuals on the effectiveness of Trustmark and NAPIT in protecting consumers from rogue traders. more like this
tabling member constituency Ogmore more like this
tabling member printed
Huw Irranca-Davies remove filter
uin 218544 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>TrustMark (2005) Ltd (TrustMark) operate the TrustMark Scheme. TrustMark aims to marginalise unscrupulous traders by identifying to consumers traders who have been inspected for both trade competence and good trading practice.</p><p> </p><p>The Department for Business, Innovation and Skills (BIS) receives a small volume of correspondence from individuals each year relating to TrustMark. These communications are passed to the TrustMark Board to investigate the actions of their Scheme Operators which would include NAPIT should the case arise. The Department does not hold records of communications about specific Scheme Operators as these are audited and monitored by TrustMark and not BIS.</p><p> </p><p>In 2011 a consumer body provided views about the scheme to the Department; those views were fed into a review of the scheme which the TrustMark Board undertook in 2013.</p><p> </p> more like this
answering member constituency East Dunbartonshire more like this
answering member printed Jo Swinson remove filter
question first answered
less than 2014-12-17T10:24:39.21Zmore like thismore than 2014-12-17T10:24:39.21Z
answering member
1513
label Biography information for Jo Swinson more like this
tabling member
1476
label Biography information for Huw Irranca-Davies more like this