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1231563

registered interest
date	04/09/2020
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many reports have been made by members of the public to Action Fraud since its creation; how many of those reports have been referred to a police force; and how many of those referred reports have led to a substantive criminal investigation by the police.
tabling member constituency	St Albans
tabling member printed	Daisy Cooper
uin	85113
answer	answer is ministerial correction date of answer 09/09/2020 answer text <p>The Home Office collects data on the number of fraud and Computer Misuse Act (CMA) cases reported to Action Fraud that have been recorded as criminal offences by the National Fraud Intelligence Bureau (NFIB).</p><p>Such data is published by the Office for National Statistics on a quarterly basis and the most recently available data for the year ending March 2020 can be found, along with a time series, in Table A4 here: <a href="https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesappendixtables" target="_blank">https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/datasets/crimeinenglandandwalesappendixtables</a>.</p><p>The Home Office also collects information on the number of fraud and CMA offences that the NFIB refer to police forces for investigation and on the number of fraud and CMA outcomes recorded by the police. This data is published annually as part of the Home Office’s ‘Crime Outcomes in England and Wales’ publication. The latest available data for year ending March 2020 can be found be here:</p><p><a href="https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics" target="_blank">https://www.gov.uk/government/collections/crime-outcomes-in-england-and-wales-statistics</a></p><p>City of London Police also produce an interactive dashboard of their statistics which shows a breakdown of dissemination rates and outcomes at force level. This can be found here: <a href="https://www.actionfraud.police.uk/data" target="_blank">https://www.actionfraud.police.uk/data</a></p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 09/09/2020 13:51:49 answering member 1530 label Biography information for James Brokenshire
tabling member	4769 label Biography information for Daisy Cooper

1231564

registered interest
date	04/09/2020
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what remedies are available to a member of the public who has reported a crime using the Action Fraud website, been advised that the matter is not suitable for investigation, and is dissatisfied with that outcome.
tabling member constituency	St Albans
tabling member printed	Daisy Cooper
uin	85114
answer	answer is ministerial correction date of answer 09/09/2020 answer text <p>The decision on whether to investigate a crime rests solely with the police who will take into account available resources, the likely eventual outcome and other criminal cases already under investigation.</p><p>If a member of public is not satisfied with the service provided by Action Fraud or NFIB, they can make a complaint via the Independent Office for Police Conduct (IOPC) or the City of London Police’s Professional Standards Directorate (PSD).</p><p>Furthermore, there are alternative routes to redress that, depending on the nature of the allegation, a member of the public may wish to pursue. One of these is to pursue the case through a civil route. Information on this can be sought by contacting Citizen’s Advice.</p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 09/09/2020 13:53:50 answering member 1530 label Biography information for James Brokenshire
tabling member	4769 label Biography information for Daisy Cooper