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1138633

registered interest
date	12/07/2019
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	NHS: Amazon
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to the Government's announcement that NHS health information will be made available through Amazon’s Alexa, what steps he plans to take to ensure the privacy of patient data.
tabling member constituency	Morley and Outwood
tabling member printed	Andrea Jenkyns
uin	276567
answer	answer is ministerial correction date of answer 18/07/2019 answer text <p>No patient data is being shared with Amazon as part of this agreement. The collaboration with Amazon simply connects people to medical information that is already freely available through the National Health Service website. Use of Amazon Alexa is just an alternative mechanism for accessing that information.</p><p>The agreement signed between the Department and Amazon is clear that none of the data generated through voice search using Alexa will be shared with third parties; that it will not be used for selling products or making product recommendations to Amazon users; nor is it building any form of health profiles on Amazon customers.</p><p> </p><p> </p><p><strong> </strong></p><p> </p> answering member constituency Thurrock answering member printed Jackie Doyle-Price question first answered 18/07/2019 15:33:33 answering member 4065 label Biography information for Dame Jackie Doyle-Price
tabling member	4490 label Biography information for Dame Andrea Jenkyns

1138123

registered interest
date	10/07/2019
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	NHS: Amazon
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to the Government's announcement that NHS health information will be made available through Amazon’s Alexa, who will have ownership of data generated through that collaboration; what estimate he has made of the financial value of that collaboration to (a) the NHS and (b) Amazon; and for what reasons that collaboration is exclusively with Amazon and not other providers of voice-activated searches.
tabling member constituency	Leicester South
tabling member printed	Jonathan Ashworth
uin	275751
answer	answer is ministerial correction date of answer 15/07/2019 answer text <p>The agreement signed between the Department and Amazon is clear that none of the data generated will be shared with third parties; that it will not be used for selling products or making product recommendations to Amazon users; nor is it building any form of health profiles on Amazon customers.</p><p>This is a mutually beneficial collaboration that will enable greater numbers of people to access information accredited by the National Health Service, helping to put people in control of their own healthcare. The information being provided to users of Alexa devices asking questions is already freely available through the NHS website. This is just an alternative mechanism for delivering that information.</p><p>The agreement with Amazon is non-exclusive and we want to work with other organisations to arrange for the content to be provided on other home devices.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p> answering member constituency Thurrock answering member printed Jackie Doyle-Price question first answered 15/07/2019 14:10:35 answering member 4065 label Biography information for Dame Jackie Doyle-Price
tabling member	4244 label Biography information for Jonathan Ashworth

1138124

registered interest
date	10/07/2019
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	NHS: Amazon
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to the announcement that NHS health information will be available through Amazon’s Alexa, what assessment his Department has made of the effectiveness of Alexa for identifying health information; what safeguards for patient safety are in place to monitor the effectiveness of Alexa; whether the information provided by Alexa that originates from NHS-verified health information be clearly differentiated from information that originates from other non-verified sources; and if he will make a statement.
tabling member constituency	Leicester South
tabling member printed	Jonathan Ashworth
uin	275752
answer	answer is ministerial correction date of answer 15/07/2019 answer text <p>The information provided by Amazon Alexa in response to questions asked by users is taken directly from the National Health Service website. It is an alternative mechanism for accessing professional NHS-verified health information that is already freely available on the NHS website.</p><p>The service provided by Amazon will not provide any form of diagnosis or advice. It is intended to provide NHS-verified information on the symptoms and treatments for different medical conditions using the exact wording from the NHS website.</p><p>When a response is given by Alexa to a question from a user, it will be preceded with the phrase, “according to the NHS website…”, which clearly differentiates it from any other source of information.</p><p>NHS Digital is working closely with Amazon to assess the effectiveness of the service. The algorithm used by Amazon is still learning and will be updated continuously to learn how people are asking questions about health conditions.</p> answering member constituency Thurrock answering member printed Jackie Doyle-Price question first answered 15/07/2019 14:11:16 answering member 4065 label Biography information for Dame Jackie Doyle-Price
tabling member	4244 label Biography information for Jonathan Ashworth