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1649784

registered interest
date	03/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, pursuant to the Answer of 3 July 2023 to Question 191337 on Railways: Tickets, if he will make an assessment of the potential impact of ticket office closures on passenger (a) experience and (b) ability to travel.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192120
answer	answer is ministerial correction date of answer 06/07/2023 answer text <p>When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of all passengers; and to include this in the notice of the proposal sent to other operators and passenger groups. We would also expect operators to consider all equality related needs and make this clear in their consultation.</p><p> </p><p>No currently staffed station will be unstaffed as a result of industry changes, and train operators will ensure staff are well located to meet passenger needs in future. This will include assisting those who need additional support and cannot or do not want to use digital tickets.</p><p> </p><p> </p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 06/07/2023 11:06:07 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1649787

registered interest
date	03/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, pursuant to the Answer of 3 July 2023 to Question 191337 on Railways: Tickets, if he will make an estimate of the average age of people who use ticket offices.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	192121
answer	answer is ministerial correction date of answer 06/07/2023 answer text <p>The Department does not hold this information.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 06/07/2023 11:08:37 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648610

registered interest
date	28/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Business Premises
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether his Department has received representations from (a) Train Operating Companies and (b) railway station commercial tenants on rent rebates for business operators for days where industrial action has resulted in reduced footfall at railway stations.
tabling member constituency	St Albans
tabling member printed	Daisy Cooper
uin	191667
answer	answer is ministerial correction date of answer 05/07/2023 answer text <p>The Department has received representations from train operating companies and railway station commercial tenants on rent rebates for days impacted by industrial action. However, these are matters for the commercial tenants and relevant train operating companies to resolve.</p><p> </p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 05/07/2023 09:24:50 answering member 4442 label Biography information for Huw Merriman
tabling member	4769 label Biography information for Daisy Cooper

1648653

registered interest
date	28/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railway Stations: Visual Impairment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether his Department plans to introduce tactile paving in all Network Rail stations.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	191622
answer	answer is ministerial correction date of answer 06/07/2023 answer text <p><strong> </strong></p><p>We remain fully committed to fitting tactile paving at all remaining mainline railway stations in Britain by the end of 2025 at the latest. In the meantime, safety announcements are being made to advise blind and partially sighted passengers of the current lack of tactiles at platform edges where this is still the case.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 06/07/2023 11:33:53 answering member 4442 label Biography information for Huw Merriman
tabling member	4491 label Biography information for Vicky Foxcroft

1648661

registered interest
date	28/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment his Department has made of the potential effect of the closure of rail ticket offices on disabled passengers.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	191624
answer	answer is ministerial correction date of answer 06/07/2023 answer text <p>When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of passengers who are disabled; and to include this in the notice of the proposal sent to other operators and passenger groups. We would also expect operators to consider other equality related needs and make this clear in their consultation.</p><p> </p><p>We recognise that many passengers value the services provided by staff at ticket offices and the Department recently hosted roundtable discussions with industry and accessibility and transport groups to discuss this matter. We continue to engage with the Disabled Persons Transport Advisory Committee to understand any concerns.</p><p> </p><p>No currently staffed station will be unstaffed as a result of industry changes, and train operators will ensure staff are well located to meet passenger needs in future. This will include assisting those who need additional support and cannot or do not want to use digital tickets.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 06/07/2023 12:01:50 answering member 4442 label Biography information for Huw Merriman
tabling member	4491 label Biography information for Vicky Foxcroft

1648117

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent estimate he has made of the number of staff deployed in rail ticket offices in England.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191333
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>The Department for Transport does not hold this information centrally. Each Train operating company, as the individual employers, holds this information.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 16:05:10 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648118

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Tickets
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, when (a) digital barcode ticketing and (b) pay-as-you-go ticketing will be available across the entire rail network in England.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191334
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>Barcode ticketing is already available on many routes across the country and we are investing to roll out barcode ticketing across outstanding areas of the network, including c2c, Southeastern and Govia Thameslink Railway by the end of this year.</p><p> </p><p>We have committed to expanding Pay-as-you-go (PAYG) to a further 52 stations in the South East by the end of the year, and are also currently working with Greater Manchester and the West Midlands on the PAYG commitments in the trailblazer devolution deals with pilots to be agreed by the end of this year.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 15:08:03 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648119

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment he has made of the value of services provided by rail ticket offices to disabled rail passengers.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191335
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>We recognise that many passengers value the services provided by staff at ticket offices. No currently staffed station will be unstaffed as a result of industry changes, and train operators will ensure staff are well located to meet passenger needs in future. This will include assisting those who need additional support and cannot or do not want to use digital tickets.</p><p> </p><p>The Department recently hosted roundtable discussions with industry and accessibility and transport groups to discuss this matter and ensure their views are understood. We continue to engage with the Disabled Persons Transport Advisory Committee through the process.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 15:10:24 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648120

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment he has made of the potential impact of proposed rail ticket office closures on the (a) safety and (b) accessibility of the rail network for disabled passengers.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191336
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of passengers who are disabled; and to include this in the notice of the proposal sent to other operators and passenger groups. We would also expect operators to consider other equality related needs and make this clear in their consultation.</p><p> </p><p>We recognise that many passengers value the services provided by staff at ticket offices and the Department recently hosted roundtable discussions with industry and accessibility and transport groups to discuss this matter. We continue to engage with the Disabled Persons Transport Advisory Committee to understand any concerns.</p><p> </p><p>No currently staffed station will be unstaffed as a result of industry changes, and train operators will ensure staff are well located to meet passenger needs in future. This will include assisting those who need additional support and cannot or do not want to use digital tickets.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 15:12:26 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh

1648121

registered interest
date	27/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Ticket Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how many rail ticket offices have been closed in England since 2010.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	191337
answer	answer is ministerial correction date of answer 03/07/2023 answer text <p>24 Ticket Offices have been closed since 2010. In 2022/23, 1 in 9 transactions occurred at a ticket office, this is down from 1 in 3 a decade earlier.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 03/07/2023 15:16:03 answering member 4442 label Biography information for Huw Merriman
tabling member	4473 label Biography information for Louise Haigh